The Chattermill Unified Customer Intelligence Platform helps businesses understand their customer reality. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback, and uses deep learning artificial intelligence (AI) to analyse customer data at…
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TensorFlow
Score7.6 out of 10
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TensorFlow is an open-source machine learning software library for numerical computation using data flow graphs. It was originally developed by Google.
Think about large scale ecommerce store (with thousands customers, and hundreds of orders every week). If you want to manage a large scale customer's feedback - this tool is for you. It is too complex for small projects, but for large one it is perfect. Has some minor issues, but in general it will help you to draw a Customer Journey Map, find "hot spots" and implement solutions. Great visualization (in reports) is a huge benefit of Chattermill (and sentiment analysis of course). Thanks to connection between customer support system (like ticketing system) it will allow you to manage support/returns/warranties feedback also. I dont know how it works for other businesses but for large scaled ecommerce it is perfect
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
TensorFlow is great for most deep learning purposes. This is especially true in two domains: 1. Computer vision: image classification, object detection and image generation via generative adversarial networks 2. Natural language processing: text classification and generation. The good community support often means that a lot of off-the-shelf models can be used to prove a concept or test an idea quickly. That, and Google's promotion of Colab means that ideas can be shared quite freely. Training, visualizing and debugging models is very easy in TensorFlow, compared to other platforms (especially the good old Caffe days). In terms of productionizing, it's a bit of a mixed bag. In our case, most of our feature building is performed via Apache Spark. This means having to convert Parquet (columnar optimized) files to a TensorFlow friendly format i.e., protobufs. The lack of good JVM bindings mean that our projects end up being a mix of Python and Scala. This makes it hard to reuse some of the tooling and support we wrote in Scala. This is where MXNet shines better (though its Scala API could do with more work).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Theano is perhaps a bit faster and eats up less memory than TensorFlow on a given GPU, perhaps due to element-wise ops. Tensorflow wins for multi-GPU and “compilation” time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Community support for TensorFlow is great. There's a huge community that truly loves the platform and there are many examples of development in TensorFlow. Often, when a new good technique is published, there will be a TensorFlow implementation not long after. This makes it quick to ally the latest techniques from academia straight to production-grade systems. Tooling around TensorFlow is also good. TensorBoard has been such a useful tool, I can't imagine how hard it would be to debug a deep neural network gone wrong without TensorBoard.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Chattermill is more complex, easier to integrate between systems that we used (ticketing, livechat, reporting, CRM). Very informative reports (that will reveal what your customers really think). Custom reports creation is a benefit too - it is easier than in other systems. Automatic categorization of feedback is a helpful tool that do big part of job for you
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Keras is built on top of TensorFlow, but it is much simpler to use and more Python style friendly, so if you don't want to focus on too many details or control and not focus on some advanced features, Keras is one of the best options, but as far as if you want to dig into more, for sure TensorFlow is the right choice
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
