Likelihood to Recommend If the org has more than a couple of hundred endpoints, I would recommend help from pro services otherwise the UX is going to cause confusion. Its almost as if a new customer would need hand holding because the UX is so .... unconventional. CheckPoint technical support does not have the manpower to meet the needs of paying customers.
Read full review I think Palo Alto Panorama is suited for administrators of all levels because certain things can be locked down to certain permission levels. But there are executive dashboards all the way down to the weeds for the highest of administrators. This truly is a single pane of glass tool because you never have to go into the individual firewalls for anything.
Read full review Pros Scans local endpoints for malware fairly quickly Can be installed by InTune Technical Support Managers will close support cases for invalid reasons Sales representatives think its OK for support to ghost paying customers Read full review If you need to push a setting or config to multiple firewalls Panorama can do that flawlessly. Panorama has its logging centralized and this makes it easy to locate and reviews logs compared to having to get logs from each device. I love how the interface matches the interface on the firewall. This makes the learning curve less steep. Adding new firewalls to Panorama is super easy and not complex. Panorama can push a lot of the config and settings so you don't have to manually do it. Read full review Cons In my experience, notifications are completely broken and non-functional In my opinion, confusing UX for the cloud portal Don't try and import 100's of endpoints when onboarding because it will create a mess When installing the CP client you have to remove Microsoft Defender and if that fails, CheckPoint technical support goes, "Not my problem, sucks to be you!" Read full review The ability to push out OS updates could be improved in Panorama. It has the abilities, but the use is not intuitive, to the point that we generally connect directly to the firewalls to download the OS updates directly. Scheduling. It would be nice to be able to schedule jobs to run at certain times. Pushing out updates, like OS updates mentioned above, can require significant bandwidth. So being able to schedule that work for hours that would not directly affect the users would be a welcome addition. The list of devices in the Templates tabs should be sorted the same way that he devices are grouped in the Device Group tab, rather than just alphabetical. If there was a way to chose the order of the devices, maybe by tag, that would work as well. Read full review Likelihood to Renew Every dollar to CheckPoint is a wasted dollar.
Read full review Panorama has given us much more than we expected and the support for the product, by Palo Alto Networks has been great. We would like to see some improvements that I mentioned in another review, like scheduling changes, but overall Panorama has provided a very capable product and we are very happy with it.
Read full review Usability Roll the dice and see what happens is what CheckPoint technical support wants its customers to do.
Read full review You can do anything via the GUI without going to the CLI. High real time security as every five minutes, it updates the list of phishing websites. High protection as the firewall communicates with the cloud, a machine running artificial intelligence helps to detect malware or other threats.
Read full review Support Rating Palo Alto has a very nice customer support. People are very nice and were quick to reply, whenever we had an issue with the subscription or the blacklist tool. There is also a great deal of information on their website that covers each and every detail about the uses and the threat signatures. The community keeps on updating their information very frequently. Small issues are easily solved from the documentation, and for other issues, the customer support service is always present. However, on Fridays it becomes a little delayed as per my observation.
Read full review Alternatives Considered There is no clear leader for anti-malware, all have strengths and weaknesses, nothing is good or great at everything.
Read full review Palo Alto Panorama and Junos Space Security Director have many similar features but Palo Alto Panorama excels in almost all of them. The monitoring tools in Palo Alto Panorama are easy to use and give more in-depth insight into what is going on in your network. Palo Alto's security is ranked much higher and the Web Application Security is also superior to that of the Junos counterpart.
Read full review Return on Investment ROI is satisfactory because it is doing the basics of preventing malware infections Read full review At a previous company, I deployed Palo Alto firewalls to a data center, and 12 branch locations. This allowed us to replace MPLS links with IPSec tunnels between the sites. This resulted in significantly more throughput and soft savings of increased productivity. However, the estimated net of $220,000 in hard savings over five years is what is most impressive. I could not have effectively managed all those devices without Palo Alto Panorama. Read full review ScreenShots