Cherwell Asset Management (discontinued) vs. Tropic

For small industries, it can prove to be a better solution as Cherwell offers comparatively affordable costs for small organizations. But for larger companies, there are many other solutions available in the market that are less complex and offer a variety of additional features. It can be a little complex to use because of its high configuration.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Tropic is not ideal if you only have contracts below $5k. There isn't sufficient room to successfully negotiate those down. However, if you have sizable and or multi-year contracts, this is where they excel because they have a lot of real life data points to pull from. They are also tough negotiators. One of our reps owned an exhausting negotiation process with a data aggregator and saved us hundreds of thousands of dollars.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Automation
• Integrating with other systems
• Full control over how ITSM platform is set up and used

• Contract negotiation
• Contract visibility
• Benchmarking
• Current contract usage

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Very costly licenses.
• Requires comparatively high amount of configuration.
• Comparatively complex to use other solutions available in market.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Their platform could be improved a bit to do a better job of shadow IT tracking (licenses being used or expenses).
• Lowering prices for folks who may only want their platform without negotiation services.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Cherwell support has been excellent! Always available to take our emails and calls and get back to us quickly.

Cherwell Asset Management is a quite known and affordable solution for Asset management for organizations where there are more than 800-1000 users as it provides a complete integrated solution. There are many additional features that are available in Cherwell which is not available in other solution, like tracking of cost, management of procurement, etc.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

We reviewed other provides for automated bill entry, but not for contract negotiation.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Consolidated other systems into a single platform

• They returned savings for us that was greater than the cost of their service.
• The company has better hygiene in terms of being on top of our contracts - from negotiating terms that finance cares about to ensuring we don't let a contract auto-renew.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info