TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChiroTouch

    Score2 out of 10
    N/AChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.

    $159

    per month

    Encircle

    Score9.2 out of 10
    N/AEncircle is a field documentation solution for restoration contractors, used to capture photos, videos, notes, floor plans, moisture readings, drying logs, contents inventories, and e-signatures. With a mobile app designed to be used in the field under any conditions, restorers can quickly capture the facts to tell the story of a property loss. Encircle also features real-time sync between the web and mobile applications, so users can watch as the job file is populated with information…

    $250

    per month

    Pricing
    ChiroTouchEncircle
    Editions & Modules
    ChiroTouch
    $159.00
    per month
    Small Shop
    $250
    per month
    Medium Shop
    $425
    per month
    Large Shop
    $625
    per month
    Offerings
    Pricing Offerings
    ChiroTouchEncircle
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonthly Encircle subscription fee includes unlimited users, unlimited data storage, and mobile & web application access. Optional subscription add-ons or pay-as-you-go pricing available for Encircle Floor Plan & Xactimate Sketch Integration. Encircle subscription includes all features, access to Encircle Floor Plan, a dedicated Customer Success Manager, personalized training & onboarding, access to EncircleU (15+ hours of IICRC and RIA CE credits), unlimited technical support, and digitization of standard business forms.
    More Pricing Information
    User Ratings
    ChiroTouchEncircle
    Likelihood to Recommend
    10.0
    (5 ratings)
    9.2
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ChiroTouchEncircle
    Likelihood to Recommend
    ChiroTouch
    ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.
    Incentivized
    Read full review
    Encircle Inc.
    Encircle is the best field software we have ever used. The designer must have worked in the field because every challenge we face has been addressed in the software. The ability to provide our Customers so many types of reporting in real time helps keep our company in the forefront of our Industry.
    Read full review
    Pros
    ChiroTouch
    • Allows for a lot of customization that can make the software work well for small and large practices
    • Can really replace anything you would normally put in a paper chart or use other programs for, with a few exceptions.
    • Manages all your patient data in one place
    • Uses iPad apps as well as desktop applications
    Incentivized
    Read full review
    Encircle Inc.
    • Real time reporting from the job site.
    • Very detailed drying reports for all of our water losses
    • Interactive reports for our customers including photos and videos.
    • Excellent content listing and photography options.
    Read full review
    Cons
    ChiroTouch
    • There is quite a bit to learn, even if you have experience with other EHR systems like I did, and required our staff and providers time and patience to get accustomed to it. It may be helpful for the Chirotouch team to develop a curriculum of sorts to navigate practices through learning the system in a logical way.
    • The EHR system is higher in price than other comparable systems, especially with all the add-ons - it would be nice if Chirotouch were a little more transparent about what you get when purchasing the item off the shelf, and, more importantly, what features are not included without a package upgrade.
    • The graphic layout and color scheme isn't as "pretty" as other EHR systems I've worked with, and actually looks quite outdated. It might be worthwhile for Chirotouch to work with graphic designers to make the interface a little more aesthetically pleasing.
    Incentivized
    Read full review
    Encircle Inc.
    • Sometimes it takes a long time to load the job at the site.
    • As long as the internet signal is strong the software works beautifully. You can work offline in those cases where the signal is not good or not there at all.
    Read full review
    Likelihood to Renew
    ChiroTouch
    ChiroTouch has the best customer service I have ever dealt with. They software literally makes my life easier and the office runs smoothly
    Incentivized
    Read full review
    Encircle Inc.
    No answers on this topic
    Usability
    ChiroTouch
    It is fine once it is up and running, but the customization takes a long time, does not have some things setup in advance that seem very straight forward, and for most people the learning curve is very high for learning the system even once it is properly setup and customized. However, it is "fine" not particularly impressive. Additionally, their customer support and training is substandard.
    Incentivized
    Read full review
    Encircle Inc.
    No answers on this topic
    Reliability and Availability
    ChiroTouch
    Sometimes we get weird error messages. We have been having a problem with our check-in computer and ChiroTouch hasn't been able to figure out the problem
    Incentivized
    Read full review
    Encircle Inc.
    No answers on this topic
    Performance
    ChiroTouch
    Generally we never have problems with speed. If we have, it's been because we needed to perform software updates, and then it went back to working quickly.
    Incentivized
    Read full review
    Encircle Inc.
    No answers on this topic
    Support Rating
    ChiroTouch
    A+ Customer Support in all areas of ChiroTouch!
    Incentivized
    Read full review
    Encircle Inc.
    No answers on this topic
    Online Training
    ChiroTouch
    The particular person we were assigned was not very well versed in the software. Several things we asked about we were told we not possible, and then I later figure out how to do them by myself after getting to know the software. I guess that is what comes from trainers who use the system in theory but not in an actual office. They are basically reading off a script that guides you how to set things up, nothing more. If she didn't know the answer, she didn't research it, she just told us it wasn't possible. However, it was a multi-session training spread out over a couple weeks and they did walk you through all the basics. It does take a lot of customization, so this was appreciated. It would have been very intimidating to do without guided support sessions.
    Incentivized
    Read full review
    Encircle Inc.
    No answers on this topic
    Implementation Rating
    ChiroTouch
    If you are not happy with your trainer, ask for someone new.
    Incentivized
    Read full review
    Encircle Inc.
    No answers on this topic
    Alternatives Considered
    ChiroTouch
    We had been using medisoft before and it wasn't organized enough or clear enough for insurance billing, coding and doctors notes. Chirotouch solved all of these problems with the additional bonus of being customizable
    Incentivized
    Read full review
    Encircle Inc.
    They fail to have the same features and customer service
    Read full review
    Scalability
    ChiroTouch
    It's reliable, though occasionally has connectivity issues. Their support says it's our computing issue, not the software, but we don't have similar problems with other software. Definitely needs to be backed up daily. We use ChiroTouch's backup and it works well
    Incentivized
    Read full review
    Encircle Inc.
    No answers on this topic
    Return on Investment
    ChiroTouch
    • ChiroTouch helps cut out errors that cause delays in insurance payments which is always good for the bottom line.
    • ChiroTouch's scheduling and text reminders help us keep the patient notified of upcoming appointments.
    • We love the feature that allows us to set it and forget it ex: retention texts, b-day texts, mass notification texts.
    Incentivized
    Read full review
    Encircle Inc.
    • Increase in Average Job Size
    • Major Increase in the QUALITY of our documentation
    • The technician say it takes longer to do the handwritten paperwork, but I would argue that they weren’t doing it the correct way before and if they were, it’s actually faster using Encircle.
    Read full review
    ScreenShots

    Encircle Screenshots

    Screenshot of the Encircle Claim Home Screen: Job documentation is captured in the app, which was designed to be used in the field.Screenshot of an Encircle Floor Plan: Used to captures and view 2D property floor plans directly from a smart phone.Screenshot of Encircle Reports: Detailed, organized, and professional reports can be created from any location.Screenshot of Encircle Hydro: Digital drying logs, moisture mapping, and an S500 compliant mitigation checklist for water damage restoration.Screenshot of Encircle Contents: Inventory contents are displayed and all the needed details are captured.