TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChiroTouch

    Score2 out of 10
    N/AChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.

    $159

    per month

    IBM Kubecost

    Score7.7 out of 10
    N/AIBM Kubecost is a self-hosted Kubernetes cost visibility and optimization platform that provides real-time insights to help teams reduce cloud spend and scale cost efficiently.

    $449

    per month 100 nodes

    Pricing
    ChiroTouchIBM Kubecost
    Editions & Modules
    ChiroTouch
    $159.00
    per month
    Business
    $449
    per month 100 nodes
    Enterprise
    Custom Quote
    Offerings
    Pricing Offerings
    ChiroTouchIBM Kubecost
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    ChiroTouchIBM Kubecost
    Likelihood to Recommend
    10.0
    (5 ratings)
    7.5
    (4 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    7.3
    (3 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ChiroTouchIBM Kubecost
    Likelihood to Recommend
    ChiroTouch
    ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.
    Incentivized
    Read full review
    Apptio an IBM Company
    We have a Kubernetes cluster spread across multiple cloud providers, including AWS, Google, and Azure. Kubecost consolidates data from all the providers and gives us insights. So instead of jumping between individual dashboards, Kubecost shows everything in one place. It helps us in right-sizing the cluster, which directly saves us costs. Although it gives us cluster insights, we still need to take action manually. It also provides insight into the Kube cluster only, but actual costs depend on other components as well, including databases, storage, etc.
    Incentivized
    Read full review
    Pros
    ChiroTouch
    • Allows for a lot of customization that can make the software work well for small and large practices
    • Can really replace anything you would normally put in a paper chart or use other programs for, with a few exceptions.
    • Manages all your patient data in one place
    • Uses iPad apps as well as desktop applications
    Incentivized
    Read full review
    Apptio an IBM Company
    • Show namespace level cost and usage
    • Allow rightisizibg At namespace level
    • Show effectiveness of current resources allocation
    Incentivized
    Read full review
    Cons
    ChiroTouch
    • There is quite a bit to learn, even if you have experience with other EHR systems like I did, and required our staff and providers time and patience to get accustomed to it. It may be helpful for the Chirotouch team to develop a curriculum of sorts to navigate practices through learning the system in a logical way.
    • The EHR system is higher in price than other comparable systems, especially with all the add-ons - it would be nice if Chirotouch were a little more transparent about what you get when purchasing the item off the shelf, and, more importantly, what features are not included without a package upgrade.
    • The graphic layout and color scheme isn't as "pretty" as other EHR systems I've worked with, and actually looks quite outdated. It might be worthwhile for Chirotouch to work with graphic designers to make the interface a little more aesthetically pleasing.
    Incentivized
    Read full review
    Apptio an IBM Company
    • I think there is room for improvement in IBM Kubecost if you Streamline IBM Kubecost more with AWS cost explorer
    Incentivized
    Read full review
    Likelihood to Renew
    ChiroTouch
    ChiroTouch has the best customer service I have ever dealt with. They software literally makes my life easier and the office runs smoothly
    Incentivized
    Read full review
    Apptio an IBM Company
    No answers on this topic
    Usability
    ChiroTouch
    It is fine once it is up and running, but the customization takes a long time, does not have some things setup in advance that seem very straight forward, and for most people the learning curve is very high for learning the system even once it is properly setup and customized. However, it is "fine" not particularly impressive. Additionally, their customer support and training is substandard.
    Incentivized
    Read full review
    Apptio an IBM Company
    Our engineers liked the devops dashboard and the initial deployment was very fast which meant the cost-allocation data was available right after deployment which the team further customized and enhanced based on our needs. Version 3.0 fixed a lot of concerns with the backend responsiveness, especially when running heavy multi-cluster api calls
    Incentivized
    Read full review
    Reliability and Availability
    ChiroTouch
    Sometimes we get weird error messages. We have been having a problem with our check-in computer and ChiroTouch hasn't been able to figure out the problem
    Incentivized
    Read full review
    Apptio an IBM Company
    No answers on this topic
    Performance
    ChiroTouch
    Generally we never have problems with speed. If we have, it's been because we needed to perform software updates, and then it went back to working quickly.
    Incentivized
    Read full review
    Apptio an IBM Company
    No answers on this topic
    Support Rating
    ChiroTouch
    A+ Customer Support in all areas of ChiroTouch!
    Incentivized
    Read full review
    Apptio an IBM Company
    No answers on this topic
    Online Training
    ChiroTouch
    The particular person we were assigned was not very well versed in the software. Several things we asked about we were told we not possible, and then I later figure out how to do them by myself after getting to know the software. I guess that is what comes from trainers who use the system in theory but not in an actual office. They are basically reading off a script that guides you how to set things up, nothing more. If she didn't know the answer, she didn't research it, she just told us it wasn't possible. However, it was a multi-session training spread out over a couple weeks and they did walk you through all the basics. It does take a lot of customization, so this was appreciated. It would have been very intimidating to do without guided support sessions.
    Incentivized
    Read full review
    Apptio an IBM Company
    No answers on this topic
    Implementation Rating
    ChiroTouch
    If you are not happy with your trainer, ask for someone new.
    Incentivized
    Read full review
    Apptio an IBM Company
    No answers on this topic
    Alternatives Considered
    ChiroTouch
    We had been using medisoft before and it wasn't organized enough or clear enough for insurance billing, coding and doctors notes. Chirotouch solved all of these problems with the additional bonus of being customizable
    Incentivized
    Read full review
    Apptio an IBM Company
    Among competitors, IBM Kubecost offers deeper insights into cluster metrics. It offers the highest data privacy, as the data stays in your private infrastructure. Although it can't provide Non-K8s cost insights, it still offers some insights based on tags, which is better than any other product.
    Incentivized
    Read full review
    Scalability
    ChiroTouch
    It's reliable, though occasionally has connectivity issues. Their support says it's our computing issue, not the software, but we don't have similar problems with other software. Definitely needs to be backed up daily. We use ChiroTouch's backup and it works well
    Incentivized
    Read full review
    Apptio an IBM Company
    No answers on this topic
    Return on Investment
    ChiroTouch
    • ChiroTouch helps cut out errors that cause delays in insurance payments which is always good for the bottom line.
    • ChiroTouch's scheduling and text reminders help us keep the patient notified of upcoming appointments.
    • We love the feature that allows us to set it and forget it ex: retention texts, b-day texts, mass notification texts.
    Incentivized
    Read full review
    Apptio an IBM Company
    • Given that we are going through a cloud transformation journey, IBM Kubecost has helped reduce the infra cost by up to 20% by detecting any wrong configuration early in the process
    • It also helped us determine the idle and orphaned resources that we could cleanup to save costs
    Incentivized
    Read full review
    ScreenShots

    IBM Kubecost Screenshots

    Screenshot of OverviewScreenshot of BudgetsScreenshot of Allocations