ChowNow vs. Order Direct by eTransact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChowNow
Score 8.5 out of 10
N/A
ChowNow in Playa Vista provides branded online ordering systems for independent restaurants across the US — via restaurants’ own websites, on Facebook and Google pages.
$119
Per Annual
Order Direct by eTransact
Score 7.0 out of 10
Small Businesses (1-50 employees)
A unified order and delivery platform that supports unlimited orders and delivery for the cost of payment processing. The platform supports catering and drive-thru ordering, and is offered to restaurants and retailers.
$99
per month per installation
Pricing
ChowNowOrder Direct by eTransact
Editions & Modules
Annual
$119.00
Per Annual
Monthly
$149.00
per month
No answers on this topic
Offerings
Pricing Offerings
ChowNowOrder Direct by eTransact
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUnlimited orders plus DoorDash delivery for the cost of payment processing. Zero commissions, low card processing fees and no contracts.
More Pricing Information
Best Alternatives
ChowNowOrder Direct by eTransact
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Toast Point of Sale
Toast Point of Sale
Score 8.1 out of 10
Toast Point of Sale
Toast Point of Sale
Score 8.1 out of 10
Enterprises

No answers on this topic

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User Ratings
ChowNowOrder Direct by eTransact
Likelihood to Recommend
8.5
(2 ratings)
-
(0 ratings)
User Testimonials
ChowNowOrder Direct by eTransact
Likelihood to Recommend
ChowNow
The ChowNow platform is rock solid with daily use. It is easy to set up and train new staff. Lower pricing with competitors is the only reason for the 8 of 10
Read full review
eTransact x Order Direct
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Pros
ChowNow
  • menu updating
  • receiving customer data
  • adding photos to our menu
  • submitting refunds/adjustments to customers
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eTransact x Order Direct
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Cons
ChowNow
  • Better structure of Pizza menus to ease 86 toppings
  • The new interface could use some work. Smaller fonts make the "tickets" difficult to determine correct information. The system defaults to the last ticket time - The standard system was actually more accurate
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eTransact x Order Direct
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Alternatives Considered
ChowNow
I push customers toward ChowNow instead of the references apps because of a) ChowNow has lower commission costs b) ChowNow gives customer data access c) ChowNow allows me to better issue refunds or adjustments. ChowNow however does not provide as much visibility to "new" potential customers. This is just my guess -- there are less average users on the ChowNow app on a nightly basis vs. the UberEats, DoorDash, Grubhubs of the world.
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eTransact x Order Direct
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Return on Investment
ChowNow
  • Returning guests from the email campaigns
  • Offering easy to use online ordering has increased sales
Read full review
eTransact x Order Direct
No answers on this topic
ScreenShots

Order Direct by eTransact Screenshots

Screenshot of Branded white-label order + delivery technologyScreenshot of Screenshot of