1 Reviews and Ratings
11 Reviews and Ratings
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If you are going to scale a mentoring program with 50+ users (mentor and mentees) you need software, to get out of the "matching" game, this is a Chronus positive. You also want an ongoing pulse on how it's going, whos looking for a mentor, and adding new users. This is very easy to do with the software.Incentivized
Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.Incentivized
Algorithmic matchAdmin dashboardConnection planUser interface, mobile friendlyIncentivized
Easy progress reports using a type of "mail merge" built in templateReports tab is a nice featureSeems fairly stable and reliableIncentivized
Mentoring software is only as good as we provide good internal mentors so accountably is on us to bolster the system with good mentors.When I evaluate the satisfaction of our mentees I need to hear "my mentor was great" and this is not a software result but a human result.Many of my Chronus contacts have changed over the years, sometimes I feel I know more than them.Incentivized
Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...Incentivized
Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities Incentivized
I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.Incentivized
These are a "spectrum" of software options, some more sophisticated than others depending on the need. There is no 1 and done tool, so we use a few. Some are for all EEs, some are for 100s, and some are for 10s of EEs. Chronus works well for our mentoring need their value is good. The most recent similar tool I evaluated is MentorEase. MentorEase seems to do much of the same at a lower price but I did not like the UI nor was the rep easy to understand. MentorEase may be good to match up new EEs with a "buddy". Chronus is more powerful we match on more sophisticated attributes.Incentivized
Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!Incentivized
Term rate improvementsCareer Progression countsConnectednessIncentivized
Maestro allows me to log all communication with families, eliminating any question as to when I reached outMaestro is a huge time saver with sending progress reportsMaestro lacks customization that would make teachers more efficientIncentivized