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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Churn360

    Score10 out of 10
    N/AChurn360 brings customer data that exists in various sources into one single view making it easier for Customer Success Managers to get a complete picture of the customer. Churn360 integrates with third party customer communication software to brings all communication related to one customer in a single place, and integrates with financial systems like Chargebee and usage tracking softwares like Segment to bring in all the data the data needed to understand the health of the customer in one…

    $398

    per month

    Model N Revenue Cloud

    Score6 out of 10
    N/AModel N delivers an end-to-end revenue management platform designed to empower companies to maximize revenue as they transform Sales, Marketing, Channels, Finance, and Legal processes. Model N’s revenue management solutions help by transforming siloed, tactical activities into strategic end-to-end revenue processes through automation and intelligence.N/A
    Pricing
    Churn360Model N Revenue Cloud
    Editions & Modules
    Startup
    $399
    per month 1 - 4 CSM
    Professional
    $799
    per month 5 - 9 CSM
    No answers on this topic
    Offerings
    Pricing Offerings
    Churn360Model N Revenue Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Churn360Model N Revenue Cloud
    Security
    Comparison of Security features of Churn360 and Model N Revenue Cloud
    Feature
    Churn360
    10.0
    1 Ratings
    16% above category average
    Model N Revenue Cloud
    -
    Ratings
    Role-based user permissions10.01 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Churn360 and Model N Revenue Cloud
    Feature
    Churn360
    10.0
    1 Ratings
    14% above category average
    Model N Revenue Cloud
    -
    Ratings
    API10.01 Ratings00 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Churn360 and Model N Revenue Cloud
    Feature
    Churn360
    10.0
    1 Ratings
    13% above category average
    Model N Revenue Cloud
    -
    Ratings
    Product usage10.01 Ratings00 Ratings
    Help desk / support tickets10.01 Ratings00 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Churn360 and Model N Revenue Cloud
    Feature
    Churn360
    10.0
    1 Ratings
    15% above category average
    Model N Revenue Cloud
    -
    Ratings
    NPS surveys10.01 Ratings00 Ratings
    Customer profiles10.01 Ratings00 Ratings
    Automated workflow10.01 Ratings00 Ratings
    Internal collaboration10.01 Ratings00 Ratings
    Customer health scoring10.01 Ratings00 Ratings
    Customer segmentation10.01 Ratings00 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Churn360 and Model N Revenue Cloud
    Feature
    Churn360
    10.0
    1 Ratings
    18% above category average
    Model N Revenue Cloud
    -
    Ratings
    Customer health trends10.01 Ratings00 Ratings
    Engagement analytics10.01 Ratings00 Ratings
    Dashboards10.01 Ratings00 Ratings
    Best Alternatives
    Churn360Model N Revenue Cloud
    Small Businesses
    ClientSuccess
    Score6 out of 10
    No answers on this topic
    Medium-sized Companies
    ChurnZero
    Score7.9 out of 10
    No answers on this topic
    Enterprises
    Gainsight CS
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Churn360Model N Revenue Cloud
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Churn360Model N Revenue Cloud
    Likelihood to Recommend
    Kovai.co
    Our customer success team rely on Churn360 to track customer health automate communication and step in when its crucial.It provides deeper insight into your clients boosts efficiency for your Customer Success team and empowers your organization to take proactive steps with your customers.It appears effective for measuring customer success and tracking renewals but its usefulness may be limited for contracts that auto-renew
    Read full review
    Model N
    Model N is well suited for large, global enterprises that need more global controls and consistency in the REV Mgmt processes. Model N might be "overkill" for a small, regional customer. It has many features designed for the global enterprise and some companies simply may not need this level of scale.
    Incentivized
    Read full review
    Pros
    Kovai.co
    • It empowers our teams to identify areas needing attention and enhances our representative's ability to engage effectively with clients.
    • Health scores are highly customizable
    • Segmentation proves to be an incredibly potent and user friendly feature
    Read full review
    Model N
    • The Opportunity and Registration management module supports linkage to pricing, debiting and capturing POS to manage items progressing thru the process.
    • The Price quoting module supports robust territory management and price security, ensuring that only authorized personnel can see assigned region / customer pricing. The workflow supports appropriate levels of price approvals.
    • The contract management module supports a diverse library of contract types, including direct OEM, Distribution, pass-thru-pricing, reference contracts, multi-currency contracts and the price approval workflow is robust.
    Incentivized
    Read full review
    Cons
    Kovai.co
    • There are some minor limitations when it comes to sorting segments
    • Setting up requires quite bit of configuration but that's because its incredibly powerful
    • documentation
    Read full review
    Model N
    • Need to simplify data extraction and reporting to the daily users.
    • Need to improve data visuals to management and to the daily user.
    Incentivized
    Read full review
    Support Rating
    Kovai.co
    No answers on this topic
    Model N
    We've successfully used Model N for many, many years. It is the heartbeat of ON Semiconductor sales operations. I said that at a Rainmaker about 10 years ago and it's still true today. We continue to upgrade as new releases are available to maximize the benefits of Model N through-out our organization.
    Incentivized
    Read full review
    Alternatives Considered
    Kovai.co
    Churn360 offered an ideal blend of tools and features perfectly aligned with our needs at a competitive price point. It has seamlessly scaled alongside our growth consistently introducing pioneering features that set industry standards. This tool is invaluable for me and my team. I highly recommend all choose Churn360 to ease their daily chores.
    Read full review
    Model N
    Model N is our legacy system and none of these other companies offer products that provide the holistic business processes and economic value like Model N. It's internal modules are well-integrated and various BI tools provide excellent presentation of data, both at the analyst and executive levels.
    Incentivized
    Read full review
    Return on Investment
    Kovai.co
    • In the first year of Churn360 deployment, we observed a remarkable churn reduction of over 40%
    • With increased access to customer insight our team members enhance their performance.
    • The company gains valuable insight into customer sentiments and trends strengthening our partnership with clients
    Read full review
    Model N
    • Provides enterprise-wide transparency of data and system of record for critical operational data.
    • Holistic price management tools enable us to align productivity goals for certain customers while maintaining desired overall margins.
    Incentivized
    Read full review
    ScreenShots

    Churn360 Screenshots

    Screenshot of Usage dashboardScreenshot of Daily tasks dashboardScreenshot of Campaigns DashboardScreenshot of Customer Journey DashboardScreenshot of 360 view Customer Dashboard