Ciena 5400 Family vs. Cradlepoint Routers

It has worked great for our emergency vehicles and mobile remote dispatch stations. We did have them at other bases as secondary internet access in the event of failure of our fiber, but I have found that is not as useful as we thought it may have been. I have temporarily disabled cellular on those devices and just did not have the need for it.

Incentivized

• Ease of setup. After the SIM card is installed, you can have the device up in a matter of minutes.
• Central management using NetCloud.
• You get the bang for your buck.

Incentivized

• Throughput was not great compared to similar solutions with same sim cards.
• Paid management portal.
• Overly complicated setup mainly due to the paid management portal.

Incentivized

I have been using some type of device like this for a very long time. We have and will maintain the need for this and have no immediate plan to make any change from Cradlepoint Routers. They have been very solid. These devices are a bit pricey, however worth the money as they always work and are reliable and save IT staff time.

Incentivized

It has always been a pleasure working with that team. They always go above and beyond with getting the device working as you need it to work and are always willing to explain and answer any questions.

Incentivized

I have not used a cellular router before this, so I can't compare.

I am however familiar with Cradlepoint as designing components for Emergency Responders to keep them connected and online while dispatched. That was a deciding factor for us. We wanted something heavy duty and reliable.

Incentivized

• For the price I don't think it effectively "wow'd" the client.
• Throughput caused our network service to not be fully utilized.

Incentivized