Circle Community Platform vs. Hearsay, now part of Yext

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Circle Community Platform
Score 8.8 out of 10
N/A
Circle is an all-in-one branded community platform. Circle empowers creators and businesses to bring together their community, events, courses, and so much more — all under their own brand.
$39
per month
Hearsay, now part of Yext
Score 8.9 out of 10
N/A
After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
Pricing
Circle Community PlatformHearsay, now part of Yext
Editions & Modules
Basic
$39
per month
Professional
$89
per month (billed annually)
Business
$199
per month (billed annually)
Enterprise
$360
per month (billed annually)
Enterprise
$399
per month
No answers on this topic
Offerings
Pricing Offerings
Circle Community PlatformHearsay, now part of Yext
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Circle Community PlatformHearsay, now part of Yext
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Circle Community PlatformHearsay, now part of Yext
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User Ratings
Circle Community PlatformHearsay, now part of Yext
Likelihood to Recommend
8.5
(4 ratings)
9.0
(1 ratings)
Usability
8.0
(4 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Circle Community PlatformHearsay, now part of Yext
Likelihood to Recommend
CircleCo, Inc
Circle offers all the main functionalities that are needed to build a Community from scratch. It is very easy to set up even for someone like me with ZERO technical skills. I really enjoy managing the Community on Circle as it is very intuitive and smooth and doesn't require a lot of time to learn of to work around it
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Yext
Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
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Pros
CircleCo, Inc
  • Community Engagement, connection and communication
  • Courses
  • Payments
  • Channels/Spaces to specific topics and conversations
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Yext
  • Single dashboard of all your social media channels
  • Automation of posts
  • Scheduled posting as per design
  • Great for analytics & customer Interactions
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Cons
CircleCo, Inc
  • Deeper analytics and more customization in metric views
  • More accurate tracking for invite links (Not just clicks; actual joining would be useful)
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Yext
  • Lacks ability for significant flexibility and customization
  • Mobile app sometimes does not save the posts that are edited
  • It does allow you to tag or hashtag any post.
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Usability
CircleCo, Inc
Overall, great. Platform could be easier to navigate.
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Yext
If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
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Support Rating
CircleCo, Inc
No answers on this topic
Yext
1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
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Alternatives Considered
CircleCo, Inc
It was the easiest to set up and it was suggested by a lot of people as the best one for my needs! I have zero previous experience about building a community so I tried to listen to suggestions of ppl with more experience than myself. So far it has been a good choice
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Yext
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
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Return on Investment
CircleCo, Inc
  • $500 a month, instead of needing several different platforms to do the things I need, Circle does most of them.
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Yext
  • It has helped us save time in maintaining our social media handles
  • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
  • It helped us design our posts better based on inputs & design ideas based on our past posts
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ScreenShots