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Circle Community Platform vs. Hearsay, now part of Yext

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Circle Community Platform

    Score8.6 out of 10
    N/ACircle is an all-in-one branded community platform. Circle empowers creators and businesses to bring together their community, events, courses, and so much more — all under their own brand.

    $39

    per month

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
    Pricing
    Circle Community PlatformHearsay, now part of Yext
    Editions & Modules
    Basic
    $39
    per month
    Professional
    $89
    per month (billed annually)
    Business
    $199
    per month (billed annually)
    Enterprise
    $360
    per month (billed annually)
    Enterprise
    $399
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Circle Community PlatformHearsay, now part of Yext
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
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    Circle Community PlatformHearsay, now part of Yext
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    Score10 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Circle Community PlatformHearsay, now part of Yext
    Likelihood to Recommend
    8.4
    (4 ratings)
    9.0
    (1 ratings)
    Usability
    7.9
    (4 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Circle Community PlatformHearsay, now part of Yext
    Likelihood to Recommend
    CircleCo, Inc
    Circle offers all the main functionalities that are needed to build a Community from scratch. It is very easy to set up even for someone like me with ZERO technical skills. I really enjoy managing the Community on Circle as it is very intuitive and smooth and doesn't require a lot of time to learn of to work around it
    Read full review
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
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    Pros
    CircleCo, Inc
    • Community Engagement, connection and communication
    • Courses
    • Payments
    • Channels/Spaces to specific topics and conversations
    Incentivized
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    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Cons
    CircleCo, Inc
    • Deeper analytics and more customization in metric views
    • More accurate tracking for invite links (Not just clicks; actual joining would be useful)
    Incentivized
    Read full review
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
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    Usability
    CircleCo, Inc
    Overall, great. Platform could be easier to navigate.
    Incentivized
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    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
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    Support Rating
    CircleCo, Inc
    No answers on this topic
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
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    Alternatives Considered
    CircleCo, Inc
    It was the easiest to set up and it was suggested by a lot of people as the best one for my needs! I have zero previous experience about building a community so I tried to listen to suggestions of ppl with more experience than myself. So far it has been a good choice
    Read full review
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Return on Investment
    CircleCo, Inc
    • $500 a month, instead of needing several different platforms to do the things I need, Circle does most of them.
    Incentivized
    Read full review
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
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