User friendly and effective
February 07, 2025

User friendly and effective

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Circle Community Platform

We built our community of users there. The community is focused on educating our customers in the best use of our medical device, FlexBeam. Through the Community we keep our customer engaged and excited to keep using our device and we provide a lot of high value content from our Clinical Director. Specifically the Forum is the most popular space where users ask questions and share experience and all members can benefit of it.

Pros

  • User friendly
  • Nice layout
  • Good functionalities

Cons

  • Analytics
  • Log in for users
  • Integration with PayPal
  • Paid members for PRO version
  • More engagement with our customers, meaning we can also have info that are useful for improvement of our product
  • Educational space for our users
It is one of the strengths of Circle: it is very user friendly, both for me as an admin and for our members! This is definitely very important. However I am facing a lot of issues with users log ins and it is not really cleat why this is happening
It was the easiest to set up and it was suggested by a lot of people as the best one for my needs! I have zero previous experience about building a community so I tried to listen to suggestions of ppl with more experience than myself. So far it has been a good choice

Do you think Circle Community Platform delivers good value for the price?

Yes

Are you happy with Circle Community Platform's feature set?

Yes

Did Circle Community Platform live up to sales and marketing promises?

Yes

Did implementation of Circle Community Platform go as expected?

Yes

Would you buy Circle Community Platform again?

Yes

Circle offers all the main functionalities that are needed to build a Community from scratch. It is very easy to set up even for someone like me with ZERO technical skills. I really enjoy managing the Community on Circle as it is very intuitive and smooth and doesn't require a lot of time to learn of to work around it!

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