Circle Community Platform vs. Manhattan Active® Customer Engagement

Circle offers all the main functionalities that are needed to build a Community from scratch. It is very easy to set up even for someone like me with ZERO technical skills. I really enjoy managing the Community on Circle as it is very intuitive and smooth and doesn't require a lot of time to learn of to work around it

The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.

Incentivized

• Community Engagement, connection and communication
• Courses
• Payments
• Channels/Spaces to specific topics and conversations

Incentivized

• Permanently Adaptive.
• Seamlessly Integrated.
• Greater Visibility.

Incentivized

• Deeper analytics and more customization in metric views
• More accurate tracking for invite links (Not just clicks; actual joining would be useful)

Incentivized

• User Interface.
• Data Security.
• API's

Incentivized

Overall, great. Platform could be easier to navigate.

Incentivized

It was the easiest to set up and it was suggested by a lot of people as the best one for my needs! I have zero previous experience about building a community so I tried to listen to suggestions of ppl with more experience than myself. So far it has been a good choice

Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.

Incentivized

• $500 a month, instead of needing several different platforms to do the things I need, Circle does most of them.

Incentivized

• Implementation of the whole supply chain and fulfilment.
• Better Data Management.
• Effective use of configurations.

Incentivized