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Circle Community Platform vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Circle Community Platform

    Score8.6 out of 10
    N/ACircle is an all-in-one branded community platform. Circle empowers creators and businesses to bring together their community, events, courses, and so much more — all under their own brand.

    $39

    per month

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    Circle Community PlatformManhattan Active Customer Engagement
    Editions & Modules
    Basic
    $39
    per month
    Professional
    $89
    per month (billed annually)
    Business
    $199
    per month (billed annually)
    Enterprise
    $360
    per month (billed annually)
    Enterprise
    $399
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Circle Community PlatformManhattan Active Customer Engagement
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Circle Community PlatformManhattan Active Customer Engagement
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Circle Community PlatformManhattan Active Customer Engagement
    Likelihood to Recommend
    8.4
    (4 ratings)
    8.0
    (1 ratings)
    Usability
    7.9
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Circle Community PlatformManhattan Active Customer Engagement
    Likelihood to Recommend
    CircleCo, Inc
    Circle offers all the main functionalities that are needed to build a Community from scratch. It is very easy to set up even for someone like me with ZERO technical skills. I really enjoy managing the Community on Circle as it is very intuitive and smooth and doesn't require a lot of time to learn of to work around it
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    CircleCo, Inc
    • Community Engagement, connection and communication
    • Courses
    • Payments
    • Channels/Spaces to specific topics and conversations
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    CircleCo, Inc
    • Deeper analytics and more customization in metric views
    • More accurate tracking for invite links (Not just clicks; actual joining would be useful)
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Usability
    CircleCo, Inc
    Overall, great. Platform could be easier to navigate.
    Incentivized
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    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    CircleCo, Inc
    It was the easiest to set up and it was suggested by a lot of people as the best one for my needs! I have zero previous experience about building a community so I tried to listen to suggestions of ppl with more experience than myself. So far it has been a good choice
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    CircleCo, Inc
    • $500 a month, instead of needing several different platforms to do the things I need, Circle does most of them.
    Incentivized
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
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