What users are saying about
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 25 reviews and ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 8 reviews and ratings
Attribute Ratings
- Cisco Aironet 1800 Series Access Points is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.6
Cisco Aironet 1800 Series Access Points
96%
18 Ratings
8.6
Cisco Embedded Wireless Controller
86%
3 Ratings
Likelihood to Renew
9.1
Cisco Aironet 1800 Series Access Points
91%
1 Rating
Cisco Embedded Wireless Controller
N/A
0 Ratings
Usability
9.1
Cisco Aironet 1800 Series Access Points
91%
2 Ratings
Cisco Embedded Wireless Controller
N/A
0 Ratings
Performance
9.1
Cisco Aironet 1800 Series Access Points
91%
5 Ratings
Cisco Embedded Wireless Controller
N/A
0 Ratings
Support Rating
8.2
Cisco Aironet 1800 Series Access Points
82%
1 Rating
Cisco Embedded Wireless Controller
N/A
0 Ratings
Product Scalability
8.8
Cisco Aironet 1800 Series Access Points
88%
5 Ratings
Cisco Embedded Wireless Controller
N/A
0 Ratings
Likelihood to Recommend
Cisco Aironet 1800 Series Access Points
Dead simple to setup, deploy, upgrade and manage. If a colleague was asking for a solid AP that just runs and runs without tiring out and they dont want to break the bank with the higher end units, this is a great place to look. I would say that you're going to have to deal with Cisco licensing support at some point during setup, but thats par for the course.

Verified User
Analyst in Information Technology
Government Administration Company, 501-1000 employeesCisco Embedded Wireless Controller
Overall I could see myself recommending these to others if they have the right set of circumstances at their place of business. Those would be like ours, if they had a location that couldnt be served by a WLC. Once setup they are easy to manage and self healing as in they wont go down when one is offline.

Verified User
Administrator in Information Technology
Government Administration Company, 501-1000 employeesPros
Cisco Aironet 1800 Series Access Points
- Until 2018, our Aironets were 1560 series, and each was managed separately. We had about 9 devices, 3-4 per floor, strategically placed on each floor to get a good coverage map over a three-floor environment. Their coverage was greater than expected. With the latest 1852 models we have, they are managed by a controller, and frankly, the coverage is a smaller area, requiring more units. We have worked with support for months and this is the final outcome of all the setting changes - we simply need more devices to cover the same area.
- None of the models I have used have needed reboots. We usually only reboot the devices annually, and they don't have issues requiring restarts.
- With the 1560 series, the connection strength was extremely consistent. With the new 1852 model, which is managed by one of the WAPs as a controller, it is supposed to use smart technology to load balance (optional) and determine which of the WAPs is appropriate to connect the requesting device to - great idea - but it does NOT work well.
Technology Systems Manager
Gentry Locke Rakes & MooreLaw Practice, 51-200 employees
Cisco Embedded Wireless Controller
- Offers enterprise-class security that keeps the network protected
- Cost-effective connectivity
- Deploying WiFi 6 network without complexity or added expense
- Controlling access points and clients
Managing Director IT Operations and Governance
Markel CorporationInsurance, 1001-5000 employees
Cons
Cisco Aironet 1800 Series Access Points
- On the Mobility Express models, it’s hard to configure all from the GUI, and sometimes the GUI is buggy
- In Mobility Express, the (virtual) controller is not able to push the right image to the APs. This sometimes results in not joining the APs
- Some minor issues with firmware

Verified User
Administrator in Information Technology
Outsourcing/Offshoring Company, 11-50 employeesCisco Embedded Wireless Controller
- Some bugs in the interface.
- Issues with licensing and Cisco DNA integration.
- Frequent software patches needed,

Verified User
Engineer in Information Technology
Government Administration Company, 501-1000 employeesPricing Details
Cisco Aironet 1800 Series Access Points
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Embedded Wireless Controller
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 9.1
Based on 1 answer
If Cisco keeps innovating the feature sets on the next 1800 models, I would definitely try it out to improve the experience of my users and to keep them on the latest technologies

Verified User
Engineer in Engineering
Research Company, 5001-10,000 employeesCisco Embedded Wireless Controller
No score
No answers yet
No answers on this topic
Usability
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 9.1
Based on 2 answers
Pretty straightforward guide, which was built since OEAP600 AP's and never improved, this is a good thing for user to tackle when they configure the personal SSID, but does not reflect how it should be in 2020, where everything is mobile compatible and app ready. Cisco are going to have an app for this, but it comes with greater cost.

Verified User
Engineer in Engineering
Research Company, 5001-10,000 employeesCisco Embedded Wireless Controller
No score
No answers yet
No answers on this topic
Performance
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 9.1
Based on 5 answers
In general, this AP has great performance for having MIMO 4X4 with 4 antennas for receiving and sending signals to users. AP 1850 has good construction and integrates the CleanAir feature that works to change the frequency channel when it senses external interference.

Verified User
Analyst in Information Technology
Mining & Metals Company, 501-1000 employeesCisco Embedded Wireless Controller
No score
No answers yet
No answers on this topic
Support Rating
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 8.2
Based on 1 answer
If you are able to identify the problem initially, you would be able to explain it to the TAC. In order for the TAC to understand it, the TAC engineer must be competent enough to understand it, and have the devices already in lab to test with. Each bug I encountered the TAC was able to help. And I was able to file at least 3 bugs on the 1815T and M.

Verified User
Engineer in Engineering
Research Company, 5001-10,000 employeesCisco Embedded Wireless Controller
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Aironet 1800 Series Access Points
Cisco Aironet has it place in the modern workplace and is great for single location deployments creating a good robust affordable solution. Installing them in a plant that has exposure to environmental elements they have stood the test of time, well so far. If you are looking for multi-location, multi-national or international deployments with a single plane of glass the Cisco Meraki MR's are a better choice, enhancing the time to deploy and ease of management.

Verified User
C-Level Executive in Information Technology
Information Technology & Services Company, 11-50 employeesCisco Embedded Wireless Controller
Cisco Embedded Wireless Controller provides the ability to manage and deploy the wireless network from a web UI or mobile application, and without the expense or complexity of a wireless controller appliance.
Managing Director IT Operations and Governance
Markel CorporationInsurance, 1001-5000 employees
Scalability
Cisco Aironet 1800 Series Access Points
Cisco Aironet 1800 Series Access Points 8.8
Based on 5 answers
It can easily support growth and be deployed in multiple locations. The access point has an integrated controller that can manage up to a certain amount of equipment in different locations. Setup is instantaneous and takes approximately 10 minutes to configure itself.
Analista de sistemas
NestléFood & Beverages, 10,001+ employees
Cisco Embedded Wireless Controller
No score
No answers yet
No answers on this topic
Return on Investment
Cisco Aironet 1800 Series Access Points
- We can be in Mobility Express mode where the AP provides the controller functionality to support a small to medium deployment without requiring a dedicated controller.
- Access Points are centrally managed via a WLC reducing the management overhead for deployment, configuration, and upgrade.
Solutions Architect
NEC AustraliaComputer Networking, 1001-5000 employees
Cisco Embedded Wireless Controller
- Makes having remote sites less problematic when it comes to managing AP's
- Saved money on managed AP's as they're found cheaper
- Takes more time to manage additional controllers versus a WLC

Verified User
Administrator in Information Technology
Government Administration Company, 501-1000 employees