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Cisco CloudLock vs. Symantec Cloud Secure Web Gateway

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco CloudLock

    Score10 out of 10
    N/ACloudLock is a cloud security option acquired by Cisco in August 2016.N/A

    Symantec Cloud Secure Web Gateway

    Score8.5 out of 10
    N/ASymantec Cloud Secure Web Gateway (formerly Web Security Service) is a line of defense against modern-day cyber threats. A critical capability of Symantec SSE, it enables enterprises to control access, protects users from threats, and secures their sensitive data.N/A
    Pricing
    Cisco CloudLockSymantec Cloud Secure Web Gateway
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco CloudLockSymantec Cloud Secure Web Gateway
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco CloudLockSymantec Cloud Secure Web Gateway
    Considered Both Products
    Cisco
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    User Ratings
    Cisco CloudLockSymantec Cloud Secure Web Gateway
    Likelihood to Recommend
    10.0
    (5 ratings)
    8.5
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Cisco CloudLockSymantec Cloud Secure Web Gateway
    Likelihood to Recommend
    Cisco
    Cisco Cloudlock is a good fit for my organization consisting of 150 end users. While we have a small office product that can expand to cover any size organization, I would assume the overhead to monitor would increase. While my organization's business is in real estate, I would highly recommend this for all businesses that handle sensitive and private data. Being able to monitor our cloud infrastructure has allowed our security team to be more flexible in allowing approved users access as well.
    Incentivized
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    Broadcom
    Symantec Web Security Service monitors and filters network traffic to protect web servers from cyberattacks. Its single dashboard view, excellent UI/UX, and easy DLP integration make it a market leader. Excellent sandboxing for safe browsing in restricted IT networks. Threat categorization and stateful SSL description of web traffic to identify dynamic threat vectors. However, alerts and notifications only work quickly when large-scale DDoS attacks happen.
    Incentivized
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    Pros
    Cisco
    • Cisco CloudLock offers a remote access options, very efficient and standard.
    • Robust data security and monitoring of the sensitive database.
    • Has an excellent self service, which is an option for quick operational progress.
    Incentivized
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    Broadcom
    • Complete web protection.
    • Easy to setup.
    • Great reputation and credibility.
    Incentivized
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    Cons
    Cisco
    • Although alert mechanism is good but it delays a bit.
    • For implementation of DLP we had to hire a expert it took a lot of time to set up.
    • Support [in my experience] is not good.
    Incentivized
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    Broadcom
    • Advanced and targeted attacks
    • Policy granularity
    • better support
    Incentivized
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    Support Rating
    Cisco
    They are very quick to respond and go the extra mile to help address our issues. That said, we've only needed them at the early stages of implementation for support help and occasionally when we want to do a full re-scan of our site. They are very flexible in working with us on the timing of such scans.
    Incentivized
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    Broadcom
    The support has become average ever since broadcom acquisition and they moving to GCP. There is no focus of existing customers as the presale do not exist
    Incentivized
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    Alternatives Considered
    Cisco
    Amazon Macie is limited to an AWS environment and fulfills some of the same functions that CloudLock does in SaaS products. Both are very valuable tools, so the decision is not really which to use, but whether to use both for their respective environments. In general I feel CloudLock is a more powerful tool because it connects to Microsoft 365, which is more business critical for our organization, but that really is a personal call.
    Incentivized
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    Broadcom
    Symantec Web Security Service is a powerful tool for moderating website traffic and protecting user data. Easy DLP integration makes it a market leader, and it works with Symantec DLP and EDR to protect remote users' browsing activity. Threat categorization and stateful SSL description of web traffic to identify dynamic threat vectors. Unified threat dashboard with seamless alerting. So compared to other solutions, it is standout.
    Incentivized
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    Return on Investment
    Cisco
    • Allowed data to be accessed.
    • Secured data.
    • Meet client security requirements.
    Incentivized
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    Broadcom
    • Slightly on the costlier side.
    • Less risk of security lapse.
    • Extensive protection against web attacks.
    Incentivized
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    ScreenShots