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Cisco Communications Outsourcing vs. yoummday

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Communications Outsourcing

    Score8.8 out of 10
    N/ACisco offers communications outsourcing.N/A

    yoummday

    N/A
    Enterprise companies (1,001+ employees)
    yoummday's proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. As a result, companies get access to a comprehensive outsourcing software solution and a global workforce of freelance customer care and sales professionals for a fraction of the cost of a traditional BPO. The vendor states that over 60 international companies (including Fortune 500 and DAX-listed) already…

    $0.11

    per month per agent (per minute / event) for an English-Speaking Customer Service Agent

    Pricing
    Cisco Communications Outsourcingyoummday
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Communications Outsourcingyoummday
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Cisco Communications Outsourcingyoummday
    Likelihood to Recommend
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Communications Outsourcingyoummday
    Likelihood to Recommend
    Cisco
    Cisco Communications Outsourcing boosts communications, where it allows instant texting, audio calls, among others. Besides, Cisco Communications applies the telephony technology, which is cheap and convenient to all persons in any corner of the world. The tool is reliable in conducting surveys, methods that brings more market understanding to the world.
    Incentivized
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    Yoummday
    No answers on this topic
    Pros
    Cisco
    • Setting up IVRs
    • Making sure equipment is working properly
    • Training key employees on the systems
    Incentivized
    Read full review
    Yoummday
    No answers on this topic
    Cons
    Cisco
    • VoIP integration
    • Multi-language compatibility
    • Device upgrades
    Incentivized
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    Yoummday
    No answers on this topic
    Alternatives Considered
    Cisco
    Cisco has excellent scalability and has a very wide range of configuration options cost-effective for certain situations, flexible and adaptable to the needs of a growing company.
    Incentivized
    Read full review
    Yoummday
    No answers on this topic
    Return on Investment
    Cisco
    • Ability to increase outbound calls per day
    • Reduction in missed calls
    • Greater call-handling efficiency
    Incentivized
    Read full review
    Yoummday
    No answers on this topic
    ScreenShots

    yoummday Screenshots

    Screenshot of The dashboard shows important KPIs as well as an overview of the channels used and activities of the agents.