TrustRadius: an HG Insights company

What is yoummday?

yoummday's proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. As a result, companies get access to a comprehensive outsourcing software solution and a global workforce of freelance customer care and sales professionals for a fraction of the cost of a traditional BPO.

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Screenshot of The dashboard shows important KPIs as well as an overview of the channels used and activities of the agents.

Screenshot of The dashboard shows important KPIs as well as an overview of the channels used and activities of the agents.