Cisco Endpoint Security Analytics vs. Arcsight by OpenText

Cisco Endpoint Security Analytics is best suited for larger environments that need a window into basic logs of what users are experiencing. It provides adequate protection. We have had some issues with false positive detection of apps that are common, especially when downloading program setup files and such. Overall, it is a decent product.

Incentivized

In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.

Incentivized

• Provides details about what apps are being used
• Threat detection
• Analytics
• Budget friendly

Incentivized

• Integration with smart logger and ESM to create rules and easy management of the same.
• Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.

Incentivized

• False positive detection of files and apps that should be whitelisted
• Needs a better interface for administration
• Could be easier to deploy

Incentivized

• It is slow comparing to any other SIEM Tool.
• We have to create filter for each alerts need some custom filter .
• Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.

Incentivized

Cisco Endpoint Security Analytics is semi easy to use. However, the reports are sometimes a bit lacking in detail. We do get alerts when someone encounters something malicious. However, it would be nice to see a bit more detail as to where the malicious file came from so that we can better protect our network.

Incentivized

Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.

Incentivized

I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.

Incentivized

Cisco Endpoint Security Analytics is easier to use than any of these products and seems to offer a better level of security. Symantec has failed to deliver any kind of support or updates since the Broadcom acquistion. The other products seem to be more geared to home or small office use. We chose Cisco Endpoint Security Analytics because we trust the brand and it seems to offer more features than the competition.

Incentivized

Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.

Incentivized

• Has prevented malware/virus infiltration
• Product has given insight into apps on the network
• Provides a basic level of oversight

Incentivized

• Logger helps us to decrease incident response times.
• It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.

Incentivized