Cisco Hybrid Cloud Platform for Google Cloud vs. Rackspace Managed Public Cloud

The platform itself seems very secure and I have heard this both internally and externally from the company.

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Augment current IT staff. Repeated tasks that can be part of a runbook. Setting up and tearing down of network services and servers.

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• Seamless transfer of client data
• Seamless transfer of internal data
• The security of data seems to be pretty solid

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• Azure support for processes
• Network services and support
• Architecture review

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• Project planning
• Customer service rep doesn’t necessarily have the leverage to get things done.
• Missed tasks that were part of the runbook.
• Pushing gear that might not be the best for the customer.

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Due to their vast areas of expertise, they can be leveraged in different projects. They can also be used to augment the current architecture and provide redundancy as needed. We use their engineers to review architectures and get industry recommendations.

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They are available when needed and the runbook is followed 80% of the time. There can be some missed processes, which can lead to problems.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Google Cloud seems more intuitive and seamless. I don't seem to have as many security issues

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We used hosting.com in the past. The customer support is significantly better. Knowledge of products is more. Better handling of expedited/emergency situations. Responsive to feedback. The account rep is available for any escalations. Due to the vast area of expertise, we leverage them for different aspects of infrastructure

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Less time spent supporting services and more time can be spent on architecture.
• Off hour support.
• Initial review of current architecture and recommendations.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info