Cisco Managed Security Services vs. LevelBlue Managed Security Services

Great for large enterprises. I would not use it for a small business [in my opinion].

The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time

Incentivized

• Data transfer
• Ease of use
• UI/UX
• Support

• Manages and monitors traffic to provide security
• Reports in timely manner on all incidents
• Web portal access to review reports and suggestions

Incentivized

• Pricing
• Request a feature link
• Integrations

• There is no option to include rules type functions, which would be very useful to save configuration time.
• The support is not as helpful as I would like, nor its documentation.
• A friendly graphical interface would be very well accepted.

Incentivized

It's [Cisco Managed Security Services] really the only other product we use from them. I like its reliability and it's secure.

We have not really looked at other products.

Incentivized

• Helps keep our churn low.
• Customer trust

• Protects valuable data and defends against increasingly sophisticated threat actors
• We have achieved increase in customer trust and distinguished the company from our main rival
• Freed the company's roughly 10 employees to focus on expanding the business internationally

Incentivized