Name: LevelBlue Managed Security Services
Rating: 10 (16 reviews)
Author: LevelBlue

Customer Training

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Interactive Application Security Testing (IAST)

Version Control

Development

Business Intelligence (BI)

Collaboration

IP PBX

Knowledge Management

Transportation & Logistics

Enterprise

Accounting

Accounts Receivable

Anti-Money Laundering (AML)

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Delivery Controllers (ADC)

Cloud Storage

Code Review

Data Center Cooling

Data Deduplication

Ethernet Switches

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

Integration Platform as a Service (iPaaS)

Low-Code Development

Managed DNS

Network Diagnostics

Network Performance Monitoring

Network Simulation

Object Storage

Privileged Access Management

Software Components

Tape Storage

Value Stream Management

Website Hosting

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Creative Management

Digital Experience Intelligence

Email Marketing

Marketing Automation

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Consulting

Sales Engagement

Sales Incentive Compensation Management

Sales

API Security

Database Security

Security Orchestration, Automation and Response (SOAR)

Virtualization Security

Security

Apparel

Laboratory Information Management

Lease Management

Spreadsheet

Vertical-Specific

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LevelBlue Managed Security Services, including the former Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service where experts identify, investigate, and eliminate cyber threats.

CrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.

Falcon Pro

Falcon Enterprise

Falcon Go (Small Business)

LevelBlue Managed Security Services

Managed Detection and Response (MDR)

Likelihood to Recommend

Security management can be a complex, time-consuming, and expensive undertaking for all
organizations, but especially for those with limited security resources, time,
and budget. But it doesn’t have to be. We founded AlienVault to help
organizations of all sizes achieve the same threat detection capabilities as
Fortune 500 companies, for their full IT infrastructure, without the headaches
and hassles of deploying, integrating and managing multiple products.
AlienVault’s award-winning products are designed and priced to ensure that all organizations
have access to world-class security. By integrating essential security
capabilities into a Unified Security Management™ (USM™) platform, and then
powering that platformwith up-to-the-minute
threat intelligence from AlienVault Labs and our Open Threat Exchange™ – the
world’s largest crowd-sourced collaborative threat exchange – AlienVault
provides its more than 5,000 commercial customers with a unified, simple and
affordable solution that simplifies and centralizes threat detection, incident
response and compliance management for cloud, hybrid cloud, and on- premises
environments. 
Founded in 2007, the company now employs over 300 people worldwide. Headquartered in San Mateo, CA, AlienVault also has
offices in Austin, TX; Madrid, Spain; Granada, Spain; and Cork, Ireland. The
company’s seasoned management team is led by President and CEO, Barmak Meftah,
an experienced leader in the security software industry.

LevelBlue

IT Infrastructure Specialist

Trustwave Firewall 2022-06-17 09:37:33

Robotic Process Automation Engineer

Trustwave Firewall 2022-06-14 03:32:58

Network Administrator

Trustwave Firewall 2022-05-31 16:12:46

Director

Trustwave Firewalls 2018-06-11 17:02:16

Microsoft Dynamics GP

Oracle Primavera Portfolio Management

Aloha Cloud

Trustwave SIEM 2018-03-19 11:39:22

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Sales and support

Easy access

Home

Managed Detection and Response (MDR) Services

With access to the cloud-based Trustwave platform, we are able to see all of our threat alerts triaged by severity, making it easier to zero in on and respond to incidents that could compromise our servers and network devices. It identifies identification and access control problems, configuration mistakes, missing patches and other issues that can create escalation-of-privilege or denial-of-service attacks. The dashboard and reports made it easy to view and understand a vulnerabilities, risk and threats across our various database types

We are now in a better position to address database vulnerabilities, configuration issues, weak passwords and ptach issues
Standardized reporting and remediation requirements and processes for all databases
Offers access to real-time data we need to remediate and re-test our IT environments
Conducts company-wide scans across tens of thousands of databases

The long process to implement security compliance monitoring consistently across a multiple database platforms

Protects valuable data and defends against increasingly sophisticated threat actors
We have achieved increase in customer trust and distinguished the company from our main rival
Freed the company's roughly 10 employees to focus on expanding the business internationally

Alert Logic Managed Detection and Response and GoodAccess

We use Trustwave LAN mostly on our Limited Area Network (LAN) but the usage extends to bots, email and web security. I have used the blacklist/whitelist support feature for restriction and allowance to sensitive bots' data. I've also used other Trustwave granular controls in content filtering. My team and I also frequently logs in to the Trustkeeper Portal to view log events and reports.

The NGFW device integrates with several software
It's easy to tune and update security policies at any moment.
Good monitoring and management

Displays security events in a clustered display which makes it unappealing
It's a complex process to deploy the firewalls in a virtual environment

Secure networks to conduct our activities
Better management of NGFW devices for our clients

Trustwave Firewall has provided managed security and monitoring for our organization for the last 5-10 years. We have used their products for our main set of external intrusion and detection systems for longer than I've been with the company. So far their suite of products coupled with their support has kept us coming back to the company each time we re-evaluate firewall security.

Manages and monitors traffic to provide security
Reports in timely manner on all incidents
Web portal access to review reports and suggestions

Support can be somewhat stale feeling and frustrating.
Coordination attempts for integration/troubleshooting with other vendors is tricky.
Do you research on brand/model of firewalls

It has alleviated time from technicians who do not have to find RCA's for all incidents.
It actively protects and monitors all traffic and reports in timely fashion.
Support can be tricky to work with, but incident response makes up for that.

ConnectWise Automate, ConnectWise Manage, ConnectWise Control

It is currently being used at a remote location exclusively for backups.
It is reliable and resistant, since where it is only communication equipment is active all the time, therefore there is no permanent cooling. The other devices are only activated at the time of backup.

It is very reliable in environments without permanent refrigeration.
The rules that it handles are static, but it has some mechanisms for detecting instruments, which for the current users are very good.
It maintains VPNs in a stable way and its configuration is similar and compatible with other brands.

There is no option to include rules type functions, which would be very useful to save configuration time.
The support is not as helpful as I would like, nor its documentation.
A friendly graphical interface would be very well accepted.

It is a robust equipment, therefore it is still in use, in a highly isolated environment.
I think that the investment was recovered from the first moment, from its time when it was very advanced.

Cisco ASA, FortiDB, FortiDDoS, FortiMail, Fortinet FortiGate, FortiSIEM, Blue Coat Advanced Threat Protection, Blue Coat Encrypted Traffic Management

We use the Trustwave SIEM across our entire organization. It is used by the Information Technology department to help maintain our PCI compliance and provide reporting on our POS environment.

Reporting
Easy access to the information in the Trustwave SIEM
Ease of install of the endpoint client

Trustkeeper portal can be slow
Trustwave sales and support are lacking
The endpoint client is a little large in size

It is an expensive solution for PCI reporting
It is an expensive solution for PCI Compliance

Aloha POS, Microsoft Dynamics GP, Oracle Primavera Portfolio Management

LevelBlue Managed Security Services
Formerly Trustwave MDR

Overview

What is LevelBlue Managed Security Services?