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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Nexus Dashboard

    Score8.2 out of 10
    N/ACisco Nexus Dashboard simplifies data-center networks with automation and analytics. The data-center network helps organizations to meet business demands, and provision reliable data-center networking services as fast as possible, when and where organizations need it. As network infrastructure management is becoming more complex, diverse, and distributed, with multiple configuration points, monitoring tools, and vast amounts of data being generated every second. Cisco Nexus Dashboard is…N/A

    Fin

    Score8.8 out of 10
    N/AFin is an AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale.

    $0.99

    one-time fee per outcome

    Pricing
    Cisco Nexus DashboardFin
    Editions & Modules
    No answers on this topic
    Fin with your current helpdesk
    $0.99
    one-time fee per outcome
    Fin with the Intercom helpdesk
    from $19 + $0.99 per Fin outcome
    per month per seat
    Pro add-on
    from $99
    per month
    Offerings
    Pricing Offerings
    Cisco Nexus DashboardFin
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—90-Day Money-Back Guarantee Fin includes a 90-day money-back guarantee. Customers must use Fin in at least 250 conversations during the first 90 days of their subscription following the trial period. Customers who are not satisfied may request a refund within 90 days of starting their subscription. Eligibility: Available to high-volume customers handling more than 250,000 conversations per month in North America and Europe.
    More Pricing Information
    Best Alternatives
    Cisco Nexus DashboardFin
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Nexus Series Switches
    Score9.3 out of 10
    No answers on this topic
    Enterprises
    Cisco Nexus Series Switches
    Score9.3 out of 10
    Sprinklr Service
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Nexus DashboardFin
    Likelihood to Recommend
    7.6
    (64 ratings)
    8.9
    (490 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    10.0
    (21 ratings)
    Usability
    7.9
    (5 ratings)
    8.3
    (398 ratings)
    Availability
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    9.1
    (7 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.1
    (2 ratings)
    6.4
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.4
    (2 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    6.6
    (5 ratings)
    Product Scalability
    9.1
    (7 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Nexus DashboardFin
    Likelihood to Recommend
    Cisco
    We used Cisco Nexus Dashboard specifically for automating the creation of networks in our private cloud environment using a VXLAN EVPN multisite environment. It integrates into Infoblox well. It's also very suited in network troubleshooting for past and present issues. Where I don't see it being used much is in the campus but it's nice to know we have the ability to add catalyst if needed.
    Incentivized
    Read full review
    Fin
    I can't think of anything off the top of my head regarding less appropriate. However, this product is very customizable. I think with some improvement in reporting it could be better, however, I would recommend due to these types of things. I love the knowledge base and creating those help centers. I would say that it is fairly easy to set up, but once you set it up, not really knowing all the things, it's hard to go back and change, so it would be nice to have an overall idea of guidance prior to the original setup that can just be improved over time.
    Incentivized
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    Pros
    Cisco
    • It is a flexible tool that helps streamline and facilitate the development of new services.
    • Ideal for automating tasks such as network modification, configuration, and removal, which provides great time savings.
    • Ensures services without interruption and without difficult scheduling.
    • It has a simple user interface and excellent support, made up of several providers.
    • It facilitates the administration of managed services.
    Incentivized
    Read full review
    Fin
    • The AI agent can answer our users' questions accurately based on the information available in our Help Center.
    • Ability to set up workflows and procedures helps our team automate repetitive tasks.
    • The inbox layout is clean and easy to navigate, and we can set views to suit our preferences.
    Incentivized
    Read full review
    Cons
    Cisco
    • With the latest version release of Cisco Nexus Dashboard to version 3.0.1 I can say that most of the features have already improved but one of the wishlists that I want for ND is the possibility of extracting lists of Anomaly.
    • Include older versions of Firmware in the list of choices when doing the firmware upgrade analysis, currently only the recommended is in the list of choices.
    • If possible, include all the prechecks in the Firmware pre-upgrade analysis same in the script provided by Cisco.
    Read full review
    Fin
    • I wish I could pull reports on the conversations that have been closed.
    • I wish I could tag fin categories in addition to our live help desk conversations so I can get a good read on the types of questions users are asking.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    We observe significant product development with each release, along with substantial expansion of functionality. The program code has been consolidated into a single image, which simplifies installation and routine system update operations. Additionally, it is possible to install it outside the production network, which further enhances the solution’s availability.Additionally, the new graphical interface is very simplified and user-friendly.
    Incentivized
    Read full review
    Fin
    We have been and will be continuing our journey with Intercom and nothing too concerning has happened that I have experienced or heard of that has us on the edge yet. If it ever happens it will be something along the lines of "Outgrowing" the use of need of the platform.
    Incentivized
    Read full review
    Usability
    Cisco
    For the end user, it is relatively easy to use. However, some training and practice is a must because the NSO is not as straightforward as the traditional router CLI. For the administrator, Cisco Network Service Orchestrator (NSO) is just like another program running on the Linux system--there is no big difference.
    Incentivized
    Read full review
    Fin
    Intuitive is a very accurate descriptor. Features do not seem to be hidden by poor UI. Things are usually where you would expect them to be, and the UI has been designed to make it pleasant to work within the platform. The platform also scales really well. Both small and large organizations can achieve a great return on investment by using it.
    Read full review
    Reliability and Availability
    Cisco
    No answers on this topic
    Fin
    always there
    Incentivized
    Read full review
    Performance
    Cisco
    For us, it's not yet a single pane of glass for the ACI network as Network Assurance Engine is not yet integrated into the [Cisco] Nexus Dashboard. This will be the case after the next update we plan to do. Today it's a tool I use daily to figure out if something unusual or unexpected happened in the SDN part of our network. The legacy network is still monitored with different tools.
    Incentivized
    Read full review
    Fin
    Fin is super quick and top notch.
    Incentivized
    Read full review
    Support Rating
    Cisco
    here was never a need to contact support, as the system includes several commands that allow for self-healing. Even if, after the upgrade process, one of the processes was not running, I was able to quickly find the appropriate sequence of commands that definitively resolved the issue. The entire architecture was designed in such a way as to be resilient to the failure of one node in a three-server setup.
    Incentivized
    Read full review
    Fin
    I can get help by asking Fin questions about itself. It answers accurately, citing its own Help Center resources with visuals. It can reason and dialogue well. But when it comes to getting human support for Fin, it is not as quick. It can sometimes take a few days. They are polite and well-meaning. Some things aren't their fault (product limitations), but there was one occasion where something took a long time to resolve with lots of back and forth but it was I who found out the error in the end that they missed, so they didn't really help resolve it.
    Incentivized
    Read full review
    Online Training
    Cisco
    No answers on this topic
    Fin
    It was great. We were able to walk through step by step and get our questions answered along the way.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    Honestly, the product implementation took 1–2 days to comprehensively manage the client’s entire infrastructure. The delivered on-premise solution, provided as physical servers, quickly builds the required environment in which individual data centers are rapidly added. The data collection process takes some time but also depends on the number of devices in the network.
    Incentivized
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    Fin
    The implementation was surprisingly easy but we are having to adapt from our old process to work well with Intercom.
    Incentivized
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    Alternatives Considered
    Cisco
    The Cisco Nexus Series switches perform admirably in our blended distributed system. We have been dealing with any of these sorts of switches for over 5 years and have been exceptionally happy with their functionality. Several of our other computer networks in our data rooms have proved effective with Cisco equipment. Because of the simplicity of maintenance and the high quality of technical support provided by Cisco representatives, there is a high level of trust in these switches.
    Incentivized
    Read full review
    Fin
    Fin far surpasses these other options in platform features and capabilities. Fin allows for side-by-side use by both the Marketing and Support teams, while none of the other similar products did that well. Most platforms are designed for one or the other, not both.
    Read full review
    Scalability
    Cisco
    It's a very secure platform that can manage all the business networks, monitor various network traffic, and is easy project management software. Cisco Nexus Dashboard Fabric Controller can centralize all the network traffic in one room for easy and secure management and threat detection capability and even the secure channels offered are excellent.
    Read full review
    Fin
    The product is very scalable and has helped us scale our user base and onboard 10x the users in just one month. We couldn't have done it without Fin
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Bit pricey.
    • Need to be purchased with vendor support. As far as I know, now support other vendors.
    • It's upgrade from DCNM and worth looking into.
    • It's still evolving and may need minor cosmetic adjustment
    • Easy to create and maintain vxlan and non vxlan fabrics.
    Incentivized
    Read full review
    Fin
    • New role opportunities — Using the “Fin-first” approach has reduced the workload for our Tier 1 team, giving them more time to focus on their own career growth. It’s also opened the door to a dedicated, AI-focused role, where a team member regularly reviews Fin’s answers and makes updates to help it perform even better.
    • Enabling Fin has also reduced our response time and allowed us to meet SLA's.
    Incentivized
    Read full review
    ScreenShots

    Cisco Nexus Dashboard Screenshots

    Screenshot of 9324C-SE1U N9300 Smart SwitchScreenshot of 9324C-SE1U N9300 Smart SwitchScreenshot of N9348Y2C6D-SE1U N9300 Smart SwitchScreenshot of N9348Y2C6D-SE1U N9300 Smart SwitchScreenshot of N9348Y2C6D-SE1U N9300 Smart SwitchScreenshot of 9324C-SE1U N9300 Smart Switch

    Fin Screenshots

    Screenshot of Fin handling a complex query. Fin can securely retrieve data and take action in external systems like Shopify, Stripe, and Salesforce.Screenshot of Fin works across phone, email, chat, Slack, and more so every customer receives accurate, personalized responses, wherever they reach out.Screenshot of Procedures to train Fin to handle queries with multiple steps, business logic and third-party systems from start to finish. Natural language instructions can be combined with deterministic controls to create powerful Procedures that follow exact rules when needed.Screenshot of AI powered Insights and QA products, proactively showing you dominant and emergent trends and topics in your customer experience, as well as one-click recommendations to set live and immediately improve Fin's performance.Screenshot of Fin Operator. It spots problems, finds opportunities to improve, and acts on them, for example tuning Fin, keeping knowledge current, and scaling automation as business needs changes.Screenshot of the interface to customize Fin's tone of voice, teach it support knowledge and policies, and configure how it handles complex tasks in over 45 languages.