Cisco Secure Access vs. OpenText Access Manager

Cisco as a whole solution, Cisco Secure Access as a solution is very well suited. If you want to simplify the operations and the way that you provide access to certain things, rollout and deployment are fairly straightforward and fairly fast if you know how to configure it properly. Regarding private access, there's still some things that need to be addressed to mitigate certain connections that aren't working correctly through the VPN, or maybe create some kind of exception. The most famous ones are things with Microsoft or other vendors, where, when you send that information through the VPN, split tunnels aren't necessarily the only configurations you have to consider. Things like IPS, decryption, you also have to look at those things as well. It might be good to try to enhance those types of configurations and maybe also document those things so that the users are aware.

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• An organization who needs a way of managing their entire user lifecycle.
• If an organization needed a solid Identity Management (IDM) solution that could do Single Sign-On (SS) and provisioning for services both internally and in the cloud.

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• In my experience, zta (zero trust access) is done well in Cisco Secure Access
• In my opinion, segmentation is done well in Cisco Secure Access
• I think traffic security is done well in Cisco Secure Access
• In my experience, enterprise security is done well in Cisco Secure Access

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• Easy to use workflow for creating users.
• The self-service portal for resetting passwords etc., is easy to deploy.
• Has strong user activity monitoring.

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• The integration into the Meraki dashboard is not yet complete, you have to use several interfaces to complete the configuration, the services should be fully integrated to provide better handling
• Integration of firewall rules onprem and cloud should be standardized
• Better user management / import

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• The interface is a bit outdated.
• It would be nice to be able to customize the self-service portal more.
• It would be great if it integrated with more products.

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It's simpler to identify or find things within the platform. Obviously, there are always things to improve, maybe in the GUI or in certain things coming over from Umbrella, because this platform is actually adopting a lot of the Umbrella solutions. And it's just a matter of trying to navigate through it. I really like the way it's simplified in how you categorize your internal policies and your private access policies. It's just a different mindset and a different way of creating policies in this case, compared to how Umbrella did in the past with rule sets and those kinds of things. But the actual solution itself works pretty well when you understand it.

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We selected Cisco Secure Access due to the intuitive GUI and ease of use. The agent deployment was simple and easy to maintain. Any additional updates or changes were quickly deployed, and users found the customized block messages useful. From analytics and management, the Secure Access Product has been simple to manage and provides a robust level of security and flexibility that we haven't found in any other product yet.

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• The impact Cisco Secure Access has on our organization's overall business objectives is that we Replaced Bomgar
• Another impact Cisco Secure Access has on our organization's overall business objectives is that it Eliminated giving vendors AD accounts
• A third impact Cisco Secure Access has on our organization's overall business objectives is that Cisco Secure Access is Quick to deploy

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• ROI
• Self-Service
• Easy Install

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