Cisco Secure Endpoint vs. Jamf Protect

Anyone making use of multiple Cisco cloud security products would benefit from its integrations with other products. It is appropriate for medium to large organizations due to the flexibility and depth of configuration options available to administrators. It is appropriate for organizations with strained resources in the security division, because the default configurations provide a high level of security without much micro-management. It is less appropriate for small shops where there are fewer specific configurations needed, and the depth of that functionality is not needed. It is not recommended for budget-constrained organizations due to its relatively high price compared to competitors.

Incentivized

Jamf Protect will always have day 1 support for new OS updates, which is an amazing feature. The reporting could use a bit more work and the actions it captures are far beyond anything we would need, but it does that really well too. There are plenty of scenarios where I will gladly recommend this to other institutions. There are not many where I wouldn't. Maybe only if you have a hybrid environment, where licensing another endpoint protection may be beneficial to the budget.

Incentivized

• Identifies malware, malicious processes/services and other events well
• Great automated actions features such as host isolation
• Detailed threat visibility such as file trajectory
• Integration with other Cisco suite of security products
• Great value
• Low false positive rate
• Lightweight agent
• Variety of reporting
• Stable agent

Incentivized

• Security--it scans processes for 'bad stuff'
• Notifies admins of any issues or potential issues; entirely customizable and we create many custom notifications and groups.
• Integrates with Jamf Pro
• Monitor CIS benchmarks via a clean and nice looking dashboard

Incentivized

• I don't know if this is a bad feature but the engine is very sensitive it picks up a lot of things that are not always threats.
• While AMP is a strong product it is not cheap.
• Software upgrades usually require a reboot which can make it difficult with student devices.

Incentivized

• The cloud GUI. It can be confusing at times.

Incentivized

the renewal must be studied with different factors

Incentivized

AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.

Incentivized

no complain and no issue with availability

Incentivized

In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.

Incentivized

no participation in implementation

Incentivized

Cisco Advanced Malware Protection (AMP) for Endpoints is one of a wide spectrum of Cisco security products and is the first step that can bring you to start using Cisco AnyConnect and Cisco ISE to integrate with them.

Incentivized

Jamf Protect is much lighter on system usage. It also has exclusive access to the threat protection baked into macOS. This lets Jamf Protect leverage the great work Apple is doing, and gives admins a way to extend that as well as view reports. Webroot was often missing things that were threats. SentinelOne was a bit more resource heavy. Solarwinds...err..."N-Able"...do I really need to say anything?

Incentivized

• AMP has been able to catch some serious infections and stop them from doing huge damage in our environment.
• The overall cost of AMP vs the cost of not having this protection and getting hit with malware, or other nefarious damage to your environment is well worth the money.

Incentivized

• Positive: It allowed us to deploy machines that were not deployable before due to compliance issues.
• Positive: Easy to implement in the shortest amount of time needed.
• Negative: Could be costly if you have a big environment

Incentivized