Cisco Secure Endpoint vs. ManageEngine Application Control Plus

To handle modern cyber threats such as malware, ransomware, and other known and unknown threats, Cisco Secure Endpoint is a handy option because it is EDR-capable, always updated, and effectively hunts for threats and blocks them before they cause harm to the business. It is reliable, and I recommend it because it has always protected our business from cyber threats.

Incentivized

It works great if you want to run an application as an admin. We did find out that it will not work, or at least we cannot get it to work for users that need to change the IP address on their endpoint to connect to a traffic light. So far those users are still admins until we can figure it out

Incentivized

• Once we, I guess one turned out that path because we have a small IT team, one of the big factors that came into play is how easy it was to deploy and the kind of security it provides for your endpoint devices. For us, it's got all those AI capabilities that really help. So traditionally when there was an incident on Alert on an antivirus program, you'd have a couple of guys run across the office to try to pull a plug. One of the awesome features with Secure Endpoint is its isolation mode that clamps down endpoint devices and then just isolate it. It's connected to, I think Cisco's tell us the threat intel environment. So they've got up-to-date metrics and fixes on threats out in the wild. And once they detect that, they apply it across your whole brand. So yeah, really effective for us.
• One of the things that really stands out is the retrospective detections. So say something's detected two weeks later of a product that you had on your system. Initially it scanned it past, but then they discover vulnerability. The product has the ability to come back and retrospectively apply restrictions on specific applications you have on your environment. So I think that's one key winner.

Incentivized

• Console built well and easy to understand
• Support is awesome
• Pulls in the exe information so that it is easy to allow the application to be ran as an admin

Incentivized

• Frequent name changes are not helpful
• Some of the reports that get sent are very high-end reports with lots of information. It would be nice if there was a simplified report that could be sent automatically when an issue is identified on a computer

Incentivized

• The agent on the endpoint will sometimes fail to install or it will get corrupted. Nothing in the console that we can find tells us that there is an issue
• Create an agent that also works with the other products that you sell. If we have more than one product there is a chance that it may not work
• I really do not have a 3rd. This is a really good product

Incentivized

the renewal must be studied with different factors

Incentivized

The interface is extremely difficult to navigate, even for a moderately familiar user. All the dashboards look the same, but have different functionalities. It looks like the place where you performed that task last time, but in fact the option you want is on a different dashboard. The menu is hard to navigate because the menu items are labeled with misleading descriptions or jargon specific to the product. This makes it even harder to find what you need. On the other hand, it does most of what you need it to do automatically, which helps the usability dramatically.

Incentivized

Extremely easy to use. Once we had a good idea of how it worked we had it up and running in about 2 weeks. It did take us nearly 9 months to get it installed and fully operational on all users endpoints that needed it. My admin on the team that runs the software loves it.

Incentivized

no complain and no issue with availability

Incentivized

In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.

Incentivized

no participation in implementation

Incentivized

Cisco Secure Endpoint is an advanced EDR solution that is highly effective and scalable. Our experience previously with MalwareBytes and Microsoft Defender was not horrible, but these products were not as effective and did not integrate well with our other security products to allow us to monitor and react quickly to address threats that were within our network. Key to any security effort is mitigation and the ability to quickly identify and respond so any damage can be avoided or limited.

Incentivized

ME has many more applications that are in the database that will work. The cost was also much cheaper that is until we confronted the other vendor about us finding another product. At that point it was too late. We own other ME products and have found success in all of them

Incentivized

• Cisco Secure Endpoint increases visibility into threats on our endpoints, thereby reducing the risk of threat infestation.
• By automatically responding to threats, the tool protects our data and workforce in a timely manner.
• It includes reporting features that help our teams investigate threats more thoroughly and take appropriate action.

Incentivized

• This product will help us better secure our environment. That alone is a huge cost savings
• We have allowed users that were admins to still be able to install some software on their endpoints without having admin rights on the whole endpoint
• This product has woke up some in the department to look for applications that do not require admin rights.

Incentivized