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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco UC-One

    Score10 out of 10
    N/ACisco's UC-One (formerly BroadSoft) is a Unified Communications as a Service platform that allows users to work from desktops, tablets, desk phones, or smartphones, and move between devices. UC-One includes business phone services, messaging, audio and video conferencing, screen sharing, file sharing, virtual meeting rooms, etc. which are integrated in the UC-One Hub interface. Cisco announced their acquisition of BroadSoft in October 2017.N/A

    Ring4

    Score10 out of 10
    Small Businesses (1-50 employees)
    Ring4 headquartered in San Francisco offers a VoIP app that allows business owners and others to add a second (or third) phone line to their mobile phone.

    $9.99

    per month

    Pricing
    Cisco UC-OneRing4
    Editions & Modules
    No answers on this topic
    Call Recording (add-on, business line only)
    $.05
    per recording
    Transcripts (add-on, business line only)
    $.05
    per transcribed minute
    Personal Line
    $9.99
    per line
    Business Line
    $9.99
    per line
    International Calling (available on personal + business lines)
    country dependent pricing
    Offerings
    Pricing Offerings
    Cisco UC-OneRing4
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$9.99 per phone line, per month
    Additional Details——
    More Pricing Information
    Features
    Cisco UC-OneRing4
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco UC-One and Ring4
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    17% above category average
    Ring4
    -
    Ratings
    High quality audio10.01 Ratings00 Ratings
    High quality video10.01 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco UC-One and Ring4
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    16% above category average
    Ring4
    -
    Ratings
    Desktop sharing10.01 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco UC-One and Ring4
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    15% above category average
    Ring4
    -
    Ratings
    Calendar integration10.01 Ratings00 Ratings
    Meeting initiation10.01 Ratings00 Ratings
    Record meetings / events10.01 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco UC-One and Ring4
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    19% above category average
    Ring4
    -
    Ratings
    Live chat10.01 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco UC-One and Ring4
    Feature
    Cisco UC-One
    5.0
    1 Ratings
    45% below category average
    Ring4
    -
    Ratings
    User authentication5.01 Ratings00 Ratings
    Participant roles & permissions5.01 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Cisco UC-One and Ring4
    Feature
    Cisco UC-One
    6.7
    1 Ratings
    23% below category average
    Ring4
    10.0
    1 Ratings
    23% above category average
    Hosted PBX10.01 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)5.01 Ratings00 Ratings
    Directory of employee names5.01 Ratings10.01 Ratings
    Call Management
    Comparison of Call Management features of Cisco UC-One and Ring4
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    14% above category average
    Ring4
    10.0
    2 Ratings
    20% above category average
    Answering rules10.01 Ratings00 Ratings
    Call recording10.01 Ratings10.01 Ratings
    Call park10.01 Ratings00 Ratings
    Call screening10.01 Ratings00 Ratings
    Message alerts10.01 Ratings10.02 Ratings
    Business SMS/External Messaging10.01 Ratings00 Ratings
    Online Fax10.01 Ratings00 Ratings
    Voicemail Transcription10.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco UC-One and Ring4
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    12% above category average
    Ring4
    10.0
    2 Ratings
    24% above category average
    Mobile app for iOS10.01 Ratings10.02 Ratings
    Mobile app for Android10.01 Ratings10.01 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Cisco UC-One and Ring4
    Feature
    Cisco UC-One
    10.0
    1 Ratings
    16% above category average
    Ring4
    -
    Ratings
    Centralized communications management10.01 Ratings00 Ratings
    Team messaging10.01 Ratings00 Ratings
    Team document sharing10.01 Ratings00 Ratings
    Call and meeting analytics10.01 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco UC-One and Ring4
    Feature
    Cisco UC-One
    -
    Ratings
    Ring4
    10.0
    2 Ratings
    23% above category average
    Instant messaging00 Ratings10.02 Ratings
    Best Alternatives
    Cisco UC-OneRing4
    Small Businesses
    Broadvoice | GoContact
    Score9.1 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Webex Calling
    Score8.8 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Webex Calling
    Score8.8 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco UC-OneRing4
    Likelihood to Recommend
    9.0
    (2 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Cisco UC-OneRing4
    Likelihood to Recommend
    Cisco
    UC-One is an extremely versatile app that works well in literally a single user shop, or a multi-hundred user company - especially for those who need mobility options to conduct business properly. With its built-in collaboration features, built-in softphone, and just general instant messaging features it allows you to work literally anywhere you have an internet connection. It is also handy in case there are onsite issues preventing you from using your hard phone (such as power or internet issues) where your cellphone will allow you to continue to work.
    Incentivized
    Read full review
    Ring4
    Good for creating a new business or branching a business abroad.
    Read full review
    Pros
    Cisco
    • Clear quality of service
    • easy implementation
    • good return on investment
    Incentivized
    Read full review
    Ring4
    • Manage Team Lines
    • Transcribe calls
    • International Calling
    • Call Recording
    • Free video conferencing
    Read full review
    Cons
    Cisco
    • Mobile App Chats do not always sync to the PC application.
    • Switching from WiFi to Cellular on mobile applications typically drops the call.
    • Caller ID on the iPhone/iPad app only shows the phone number and not the Caller ID information.
    Incentivized
    Read full review
    Ring4
    • I've sometimes seen text messages being sent in double.
    Read full review
    Usability
    Cisco
    No answers on this topic
    Ring4
    It's super easy and simple to use, and very straightforward.
    Read full review
    Support Rating
    Cisco
    No answers on this topic
    Ring4
    I had a question, and had my answer that same day.
    Read full review
    Alternatives Considered
    Cisco
    We moved to Cisco UC-One because we wanted an integrated program to provide unified communication services as well as the ability to meet, message and share documents. The cost differential was minimal when you realize the time and convenience of Cisco UC-One. Our team down load the app to their cell and have one fewer device to carry, too.
    Incentivized
    Read full review
    Ring4
    Ring4 had everything we need in a business phone line in a more simple format and less expensive.
    Read full review
    Return on Investment
    Cisco
    • The services as a whole are a better feature set for a better price.
    • The software is much easier to use and administrate than previous offerings on the same platform offering a better customer experience.
    • Updates made to the back end are not well communicated and sometimes cause unexpected behavior as a result.
    Incentivized
    Read full review
    Ring4
    • Less expensive business phone
    • Can answer on the go
    • Less to manage, more simple
    Read full review
    ScreenShots

    Ring4 Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotScreenshot of The Ring4 admin console, allows business to manage their phone lines as simply as emails. Ring4 Business lets admins create and assign a new phone line to an employee in seconds.