What users are saying about
9 Ratings
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Score 9.5 out of 100
56 Ratings
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Score 8 out of 100

Feature Set Ratings

    Communication

    10.0

    Cisco Webex Social (Discontinued)

    100%

    Coda

    Feature Set Not Supported
    N/A
    Cisco Webex Social (Discontinued) ranks higher in 2/2 features

    Chat

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integrates with Outlook

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    File Sharing & Management

    8.3

    Cisco Webex Social (Discontinued)

    83%

    Coda

    Feature Set Not Supported
    N/A
    Cisco Webex Social (Discontinued) ranks higher in 3/3 features

    Document collaboration

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Access control

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Advanced security features

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Cisco Webex Social (Discontinued)

    100%
    1 Rating
    8.2

    Coda

    82%
    25 Ratings

    Likelihood to Renew

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    9.1

    Coda

    91%
    2 Ratings

    Usability

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    7.3

    Coda

    73%
    1 Rating

    Availability

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    9.1

    Coda

    91%
    1 Rating

    Performance

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    9.1

    Coda

    91%
    1 Rating

    Support Rating

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    7.7

    Coda

    77%
    2 Ratings

    Implementation Rating

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    8.2

    Coda

    82%
    1 Rating

    Configurability

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    8.2

    Coda

    82%
    1 Rating

    Ease of integration

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    4.5

    Coda

    45%
    1 Rating

    Product Scalability

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    9.1

    Coda

    91%
    1 Rating

    Vendor post-sale

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    7.3

    Coda

    73%
    1 Rating

    Likelihood to Recommend

    Cisco

    For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
    Read full review

    Coda

    My organization considers Coda for a variety of business and organizational projects. Using Coda, my organization keeps a lot of data and different types of data in one place. The user interface of Coda is very fluid and easy to use. My organization has benefitted from using the efficient and effective operational functionality of Coda.
    Read full review

    Pros

    Cisco

    • Easy to use.
    • No special setup.
    • Doesn't require any special hardware.
    Read full review

    Coda

    • Flexibility. It's easy to get started on a small scale, but add more complex organization strategies as needed.
    • Integrations. It's simple to ingest data from sources like Zapier for time-saving automations.
    • Useful components. View table data across different formats like cards or custom detail views.
    Read full review

    Cons

    Cisco

    • Recording feature cannot record phone sound just computer sound.
    • Recording feature does not generate a file with "known" extension, it needs specific player.
    Read full review

    Coda

    • It takes getting used to in terms of how the formulas per column is implemented, in contrast to how we build tables in Excel. For organization/team purchase, it would be worth considering having a training for the core team of users. Right now, we do a lot of self-learning.
    • Inability to email charts or image without these objects being hosted on a third party. The community has been great in providing workarounds but it would be much more convenient to be able to have such ability natively.
    • APAC Support. I'm based in Malaysia, due to timezone differences, even with a livechat implemented, the support for each step and conversation takes up to 24 hours per response. Having some hours covered in our timezone would greatly improve customer support experience.
    Read full review

    Pricing Details

    Cisco Webex Social (Discontinued)

    Starting Price

    Editions & Modules

    Cisco Webex Social (Discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Coda

      Starting Price

      $0 per month

      Editions & Modules

      Coda editions and modules pricing
      EditionModules
      Free$0.001
      Pro$10.002
      Team$30.003
      EnterpriseCustom Pricing4

      Footnotes

      1. per month
      2. per month per doc maker; unlimited editors (paid annually)
      3. per month per doc maker; unlimited editors (paid annually)
      4. none

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      With Coda, you only pay for Doc Makers. Often one person creates a doc, others edit it, and some simply observe from afar. Instead of charging for everyone, we only charge for the people who create docs. Interested in enterprise pricing? Visit coda.io/enterprise

      Likelihood to Renew

      Cisco

      No answers on this topic

      Coda

      Coda is definitely something that has been proven to drive positive impact in our organization. We have many divisions that can benefit from this that we have yet to explore. It would definitely be worth renewing.
      Read full review

      Usability

      Cisco

      No answers on this topic

      Coda

      Coda can seem either really useful or really useless. The extremes of both ends is driven by what our own understanding of what we want to implement. If we lack this understanding, it will be easy to misunderstand Coda's usability especially in the wrong context.
      Read full review

      Reliability and Availability

      Cisco

      No answers on this topic

      Coda

      So far in the past year, we haven't had situations that Coda has gone down for us which is great.
      Read full review

      Performance

      Cisco

      No answers on this topic

      Coda

      We haven't done any integrations - the initial part of our experience we found that for docs with complex formulas, the page tends to load slowly but in recent months, Coda has improved and optimized the loading times in general and we generally don't find any problems in terms of speed anymore.
      Read full review

      Support Rating

      Cisco

      No answers on this topic

      Coda

      Mainly due to timezone differences. I think Coda's support in general is well implemented and executed. They know their stuff and are helpful. But since I'm not in the same timezone, solution rates are slower for me, and that's not something I prefer. I work in customer service, too, and more often than not, time is important. Shortening the solution time would be a much greater experience.
      Read full review

      Implementation Rating

      Cisco

      No answers on this topic

      Coda

      I'm relatively inexperienced but this experience is meaningful. It would have been nice to have some guidance from Coda so that we understood more on Coda's purpose and potential.
      Read full review

      Alternatives Considered

      Cisco

      It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
      Read full review

      Coda

      While all of the products listed have great features and platforms, there was always one thing missing from them that I would need to get from another application. Coda was the first one we used that really combined some of the best parts of those products and allowed us to use it in one place. I also appreciate the flexibility of creating your own framework and workflow, unlike in other tools where you have to follow how they capture data and organize projects.
      Read full review

      Scalability

      Cisco

      No answers on this topic

      Coda

      I think scalability is definitely good here since it's based on number of doc makers. Implementation into each dept becomes simpler. That being said, due to the nature of our work, we find it easier that we have a "super user" and then a team of other doc makers. This would make the doc creation and management more efficient.
      Read full review

      Return on Investment

      Cisco

      • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
      • Great user experience.
      • Users like it.
      Read full review

      Coda

      • Increased insight for all stakeholders involved--both in terms of overview and details
      • Better grip on issues and escalations--reduced friction, confusion, and higher clarity on status, next actions, and ownership.
      • Reduced time required by those who need to maintain all information. Record (a detail) once and use multiple times.
      Read full review

      Screenshots

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