What users are saying about
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Top Rated
32 Ratings
8 Ratings
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Score 9 out of 100

Coda

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Top Rated
32 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Coda

Coda is great to build a place for your users to go to and see information. It is easy to navigate through and the variety of content creation is great. However, it is not always easy to create what you want and there is a lot of playing around and learning. Coda also sometimes misses some functionality which is expected. For example, downloading a list of users that have access to the platform. Being able to send push notifications when a new page has been created etc. Overall it is a good tool to use just be prepared to invest time!
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Coda
Chat
Cisco Webex Social (Discontinued)
10.0
Coda
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Coda

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Coda
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Coda
Access control
Cisco Webex Social (Discontinued)
10.0
Coda
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Coda

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Coda

  • Flexibility. It's easy to get started on a small scale, but add more complex organization strategies as needed.
  • Integrations. It's simple to ingest data from sources like Zapier for time-saving automations.
  • Useful components. View table data across different formats like cards or custom detail views.
Matt Woods | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Coda

  • It takes getting used to in terms of how the formulas per column is implemented, in contrast to how we build tables in Excel. For organization/team purchase, it would be worth considering having a training for the core team of users. Right now, we do a lot of self-learning.
  • Inability to email charts or image without these objects being hosted on a third party. The community has been great in providing workarounds but it would be much more convenient to be able to have such ability natively.
  • APAC Support. I'm based in Malaysia, due to timezone differences, even with a livechat implemented, the support for each step and conversation takes up to 24 hours per response. Having some hours covered in our timezone would greatly improve customer support experience.
Pearl Cheah | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Coda

Coda 9.1
Based on 2 answers
Coda is definitely something that has been proven to drive positive impact in our organization. We have many divisions that can benefit from this that we have yet to explore. It would definitely be worth renewing.
Pearl Cheah | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Coda

Coda 7.3
Based on 1 answer
Coda can seem either really useful or really useless. The extremes of both ends is driven by what our own understanding of what we want to implement. If we lack this understanding, it will be easy to misunderstand Coda's usability especially in the wrong context.
Pearl Cheah | TrustRadius Reviewer

Reliability and Availability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Coda

Coda 9.1
Based on 1 answer
So far in the past year, we haven't had situations that Coda has gone down for us which is great.
Pearl Cheah | TrustRadius Reviewer

Performance

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Coda

Coda 9.1
Based on 1 answer
We haven't done any integrations - the initial part of our experience we found that for docs with complex formulas, the page tends to load slowly but in recent months, Coda has improved and optimized the loading times in general and we generally don't find any problems in terms of speed anymore.
Pearl Cheah | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Coda

Coda 7.7
Based on 2 answers
Mainly due to timezone differences. I think Coda's support in general is well implemented and executed. They know their stuff and are helpful. But since I'm not in the same timezone, solution rates are slower for me, and that's not something I prefer. I work in customer service, too, and more often than not, time is important. Shortening the solution time would be a much greater experience.
Pearl Cheah | TrustRadius Reviewer

Implementation Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Coda

Coda 8.2
Based on 1 answer
I'm relatively inexperienced but this experience is meaningful. It would have been nice to have some guidance from Coda so that we understood more on Coda's purpose and potential.
Pearl Cheah | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Coda

While all of the products listed have great features and platforms, there was always one thing missing from them that I would need to get from another application. Coda was the first one we used that really combined some of the best parts of those products and allowed us to use it in one place. I also appreciate the flexibility of creating your own framework and workflow, unlike in other tools where you have to follow how they capture data and organize projects.
Camille Hidalgo Nussbaum, CSM® | TrustRadius Reviewer

Scalability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Coda

Coda 9.1
Based on 1 answer
I think scalability is definitely good here since it's based on number of doc makers. Implementation into each dept becomes simpler. That being said, due to the nature of our work, we find it easier that we have a "super user" and then a team of other doc makers. This would make the doc creation and management more efficient.
Pearl Cheah | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Coda

  • Increased insight for all stakeholders involved--both in terms of overview and details
  • Better grip on issues and escalations--reduced friction, confusion, and higher clarity on status, next actions, and ownership.
  • Reduced time required by those who need to maintain all information. Record (a detail) once and use multiple times.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Social (Discontinued) Editions & Modules

Additional Pricing Details

Coda

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Coda Editions & Modules

Edition
Free$0.001
Pro$10.002
Team$30.002
EnterpriseCustom Pricing
  1. per month
  2. per month per doc maker; unlimited editors (paid annually)
  3. none
Additional Pricing Details
With Coda, you only pay for Doc Makers. Often one person creates a doc, others edit it, and some simply observe from afar. Instead of charging for everyone, we only charge for the people who create docs. Interested in enterprise pricing? Visit coda.io/enterprise

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Coda
8.3

Likelihood to Renew

Cisco Webex Social (Discontinued)
Coda
9.1

Usability

Cisco Webex Social (Discontinued)
Coda
7.3

Reliability and Availability

Cisco Webex Social (Discontinued)
Coda
9.1

Performance

Cisco Webex Social (Discontinued)
Coda
9.1

Support Rating

Cisco Webex Social (Discontinued)
Coda
7.7

Implementation Rating

Cisco Webex Social (Discontinued)
Coda
8.2

Scalability

Cisco Webex Social (Discontinued)
Coda
9.1

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