Citrix SD-WAN (discontinued) vs. SD-WAN Concierge

Any organization with a robust IT support network and with 100+ users, all the way up to international conglomerates with millions of workers. The only situation I can see where it might be harder is if you have a very small business with limited technical know-how. Otherwise, it's honestly the no-brainer choice.

Incentivized

The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.

• Excellent integration with the Citrix Cloud Connector makes it a breeze to use.
• Access control is locked down with biometric security and easy password creation.
• License usage is always 100% secure.

Incentivized

• Failover is easy, no single point of failure, provided you have the bandwidth.

• Sometimes the interface is a bit slow to load. That's honestly about it!

Incentivized

• While the product may work decently once implemented, Windstream is a constant roadblock.
• Trouble issues need to be escalated before people will bother to work on them.

After a lengthy vendor selection process we determined that CloudBridge was the best solution—although as always with demos it was difficult to tell if we'd really made the right decision. Since selecting CloudBridge—hough I have had lots of input from colleagues who use other systems—I feel very happy with our choice. The feature set alone is just far superior.

Incentivized

• Tremendous savings from high uptime percent.
• Keeping our remote users engaged and stable at work means we can hire anywhere on earth.
• Access control keeps our IT team from constantly being tied up with password resets.

Incentivized

• One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
• We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.