ClearDATA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClearDATA
Score 10.0 out of 10
N/A
ClearDATA is a HIPAA-compliant, cloud computing platform designed for healthcare organizations wishing to move their computing resources online. The platform is somewhat different to major PaaS/IaaS vendors in that its data centers don’t use commodity hardware and it isn’t multi-tenant.N/A
Pricing
ClearDATA
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
ClearDATA
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClearDATA
Considered Both Products
ClearDATA
Chose ClearDATA
Zadara:
This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
Top Cons
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User Ratings
ClearDATA
Likelihood to Recommend
6.0
(1 ratings)
User Testimonials
ClearDATA
Likelihood to Recommend
ClearDATA
ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
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Pros
ClearDATA
  • Leadership is very attentive, working hard to forge interpersonal relationships
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Cons
ClearDATA
  • Support was a challenge. Often tickets would sit until escalated.
  • Clear expectations on both sides caused communication challenges.
  • Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
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Alternatives Considered
ClearDATA
Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
Read full review
Return on Investment
ClearDATA
  • Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
  • Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
  • From a customer service standpoint, it was 50/50.
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