Reviews (1-1 of 1)
In conjunction with a CommVault device, we were using ClearDATA Cloud for HIPAA certified disaster recovery storage.
- Leadership is very attentive, working hard to forge interpersonal relationships
- Support was a challenge. Often tickets would sit until escalated.
- Clear expectations on both sides caused communication challenges.
- Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
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ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
ClearDATA Scorecard Summary
ClearDATA is a HIPAA-compliant, cloud computing platform designed for healthcare organizations wishing to move their computing resources online. The platform is somewhat different to major PaaS/IaaS vendors in that its data centers don’t use commodity hardware and it isn’t multi-tenant.
According to the vendor, the ClearDATA Cloud Platform combines DevOps automation, security safeguards, and compliance expertise with a comprehensive Business Associates Agreement (BAA). It helps ensure that health IT organizations, and the technology providers supporting them, are adhering to the highest standards of privacy, security, and compliance.
ClearDATA’s compliance tool provides a monitoring platform that includes an at-a-glance regulatory dashboard. Its indicators establish a measurement that identifies potential compliance issues and quality management improvement.
ClearDATA offers a variety of professional services to further assisting with cloud computing ranging from cloud assessment and migration planning to solution architecture and design.
ClearDATA Technical Details