Clearswift SECURE Email Gateway (SEG) vs. Kiteworks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clearswift SECURE Email Gateway (SEG)
Score 7.1 out of 10
N/A
UK headquartered multi-national company Clearswift is the developer of the SECURE Email Gateway (SEG) as a messaging security platform. Clearswift was acquired by HelpSystems in late 2019, and is now a HelpSystems brand.N/A
Kiteworks
Score 6.0 out of 10
N/A
Kiteworks empowers organizations to manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance. With on-premise, private cloud, hybrid and FedRAMP deployment…
$15
per year
Pricing
Clearswift SECURE Email Gateway (SEG)Kiteworks
Editions & Modules
No answers on this topic
Business
$15
per user/month
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Clearswift SECURE Email Gateway (SEG)Kiteworks
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Clearswift SECURE Email Gateway (SEG)Kiteworks
Features
Clearswift SECURE Email Gateway (SEG)Kiteworks
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Clearswift SECURE Email Gateway (SEG)
8.2
1 Ratings
3% below category average
Kiteworks
-
Ratings
Anti-malware9.01 Ratings00 Ratings
Customizability9.01 Ratings00 Ratings
Data Loss Protection9.01 Ratings00 Ratings
Threat Detection7.01 Ratings00 Ratings
Management Tools7.01 Ratings00 Ratings
Best Alternatives
Clearswift SECURE Email Gateway (SEG)Kiteworks
Small Businesses
Zoho Mail
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Score 9.2 out of 10
SugarSync
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Score 4.1 out of 10
Medium-sized Companies
Avanan
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Score 9.8 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
Enterprises
Avanan
Avanan
Score 9.8 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
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User Ratings
Clearswift SECURE Email Gateway (SEG)Kiteworks
Likelihood to Recommend
8.0
(1 ratings)
9.5
(2 ratings)
User Testimonials
Clearswift SECURE Email Gateway (SEG)Kiteworks
Likelihood to Recommend
Fortra
The CS SEG appliances are running as virtual appliances by now. They do need not much power in the ESX environment. I recommend to use at least two peers running in a cluster. The cluster feature is working very well. The CS SEG can process a huge number of emails in a very short time frame.
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Kiteworks
Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.
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Pros
Fortra
  • CS SEG is fast in email processing
  • Managing the quarantine is easy
  • Display of the reasons why an email has been processed this is very detailed
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Kiteworks
  • Microsoft Office Plugins
  • Desktop Synchronization
  • Mobile Ability
  • Group chat
  • File Filtering
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Cons
Fortra
  • Improvement is needed in the area of AV/Antispam update processing (internally)
  • Improvement is needed in the log file processing. Many log file entries are not understandable for an operator or administrator without special insider knowledge
  • Clearswift has recently changed the support provider. Now there are no german supporters anymore.
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Kiteworks
  • Encrypting our files appears to be less than 100% complete
  • Software updates cannot be scheduled to take place automatically like their old product
  • Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.
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Alternatives Considered
Fortra
The Clearswift Secure Email Gateway (CS SEG) has very low license costs. A two peer cluster is enough to run a complete emailing gateway environment. Compared to the Proofpoint PPS the CS SEG does not need a management appliance. The CS SEG peers can manage the quarantine by themselves. This is easy to use and quite fast.
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Kiteworks
The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].
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Return on Investment
Fortra
  • Since this CS SEG environment is operated for a customer, I cannot answer this question
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Kiteworks
  • Before then kitework we used 3 different products. It was expensive and difficult manage.
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ScreenShots

Kiteworks Screenshots

Screenshot of The CISO Dashboard: See All Sensitive Content Entering or Leaving the EnterpriseScreenshot of Send Secure Email with Ease from MS Outlook, Web or MobileScreenshot of Share Documents Securely from Word, Excel, PowerPoint and Outlook