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Cleo Clarify vs. Fiserv Wealth Management Network

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cleo Clarify

    Score8 out of 10
    N/AA solution to transform EDI and non-EDI data into any format for ingestion by on-premise and cloud applications.It offers support for new variable types, and consolidated actions and conditions.N/A

    Fiserv Wealth Management Network

    Score8 out of 10
    N/AThe Wealth Management Network from Fiserv is an expansive networks of managed account data and connectivity. It brings together asset managers and sponsors to perform all necessary business functions to support the industry. The Network includes messaging services, information exchange, and managed account data services.N/A
    Pricing
    Cleo ClarifyFiserv Wealth Management Network
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    Cleo ClarifyFiserv Wealth Management Network
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Cleo ClarifyFiserv Wealth Management Network
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Apache Camel
    Score7.4 out of 10
    Apache Camel
    Score7.4 out of 10
    Enterprises
    TIBCO B2B Integration Solution
    Score8 out of 10
    TIBCO B2B Integration Solution
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cleo ClarifyFiserv Wealth Management Network
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Cleo ClarifyFiserv Wealth Management Network
    Likelihood to Recommend
    Cleo
    CLEO Clarify is best suited in an environment where EDI is a main source of business to business electronic communications (EDI). It also is very well suited to take data from multiple sources and convert it from any to any format to fit your requirements. CLEO Clarify may be more well suited to companies that have capable IT team members such as an EDI specialist or technical people.
    Incentivized
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    Fiserv
    Fiserv Wealth Management Network is well suited in scenarios where an organization has multiple financial services providers and would like the benefit of tying that all together and managing it from a single, unified solution. The benefit there is increased efficiency and productivity, especially when compared to the manual alternative of having managers log in to separate sponsor platforms.
    Incentivized
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    Pros
    Cleo
    • API connectors to get and to send data to many different end points.
    • Ability to convert to and from multiple formats of data.
    • Excellent customer support to help us complete any project.
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    Fiserv
    • R&D is fantastic as they have the resources
    • Online resources to help figure things out
    • Easy to navigate
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    Cons
    Cleo
    • We really have not run into any issues.
    • When we do require additional functionality, CLEO devs have either implemented it or have stepped us through how to resolve [our] needs.
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    Fiserv
    • Cost ... it's definitely not the cheapest option out there. the way pricing is itemized and a separate upcharge for each add-on gets annoying. They can probably bundle things a little better and offer a discount on the bundled products
    • the volume of system updates and changes is nauseating at times and we have to prepare and test accordingly every time there is a scheduled update. that takes up a lot of resources; quarterly updates to products would be much easier.
    • more responsive support and ideally more stable support engineers ... it seems like turnover is high in their support roles and that impacts customer success and MTTR.
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    Alternatives Considered
    Cleo
    Cost wise the products may be similar but on the basis of ease of implementation and use, for us CLEO Clarify won that battle even though we hired an EDI specialist who had worked for years with Seeburger BIS. This was very telling for us as he we very well versed in Seeburger and could easily had recommended them, but instead did a thorough analysis and decided upon CLEO for our solution.
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    Fiserv
    Far superior in my opinion. More features, easier to navigate and superior customer service
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    Return on Investment
    Cleo
    • CLEO Clarify has helped us take our compliance rating with our biggest customers from around 25% with our ERP integrated solution, up to 98% just by switching to CLEO and being able to onboard new customers effectively within one week where it used to take 30 to 45 days and have multiple errors.
    • We are able to continue to find applications that CLEO is perfectly suited for including eComm and BI data collection.
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    Fiserv
    • Speed of service is greatly improved across partners. I believe our MTTR for service requests has improved by 30-40%
    • Standardized platform for our staff which translates to better retention and a lower training effort.
    • Cost is the negative impact ... it goes without saying that using Fiserv is much more expensive to the manual alternative which is very human resource intensive but low cost. But that's to be expected ...we're just trading time for money.
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