Clerk vs. IBM Verify

Best suited for - Improving the conversions and users funnel, building actionable insights for user journey, deciding the performance of features, building personalised recommendations on search results and emails. Less appropriate for - Creating automated campaigns for user targeting, triggering and creating communication flows for user engagement and product journey

Incentivized

It is brilliant for use as an identity and access management tool and ensures the safeguarding of our systems and upholds data integrity as a consequence. It was very easy to set up and apart from a straightforward installation, we have found customisation and configuration easy. It was easy to deploy in the cloud after using it previously on premises.

Incentivized

• Easy to integrate - perfect solution for search and recommendations.
• Allow website recommendations, website search and email recommendations, that help day after day obtain more data and use it to view the best product for every single customer.
• Improving conversion rate and the quality of the customer journey on the eCommerce.

Incentivized

• IBM Security Verify provides comprehensive identity and access management (IAM) capabilities.
• IBM Security Verify provides multi-factor authentication (MFA) capabilities.
• IBM Security Verify provides robust identity and access governance capabilities.
• IBM Security Verify provides comprehensive auditing capabilities.
• IBM Security Verify provides a comprehensive platform for managing and protecting privileged accounts.

Incentivized

• A function to export dashboard reports will help ease building analytics.
• It's a highly technical tool. One has to have very good technical knowledge to set it up.
• Build more payment options other than the credit card.

Incentivized

• The mobile app can be a bit buggy at times if it gets fixed it would be great.
• UI seems a bit old compared to modern tools out there.
• There is a bit of a learning curve; if the developers can make it more intuitive it would be awesome.

Incentivized

It works flawlessly, i have never faced any major issues with this. It has all the features such as Iam and security management. I think its a good investment and the benefits we reap from this software are worth the price.

Incentivized

While setup and implementation takes work and time, the flexibility and possibilities make up for that in the long run. This is not a product you can just install and run, but if you design and implement your ruleset well, it will save you a lot of work afterwards. Just make sure that the systems you want to use it for have an existing and proven connector.

Incentivized

Throughout the system testing we conducted, we never encountered an issue that wasn't easily solvable. We did find some of the documentation confusing at times, but we overcame this quickly with some speedy support assistance. Implementation into production was a lot smoother following the testing we conducted.

Incentivized

The support team has always been the primary consultation base when we are faced by performance problems. From the deployment stage the team has managed to monitor the operation lifecycle and give best insights based on their observation. It works 24/7 to enhance productive service delivery to clients. The IBM Security Verify Support team has been the main player in the successful performance of this software.

Incentivized

The cost of the contract is much better than the competitors. Customised options and packages to select from. Others weren't providing more options basis the usage and master user roles requirements. Provided free demo to help build confidence and train the team for using Clerk tool. Clerk customer solutions team is easily reachable and helps promptly resolve any issues.

Incentivized

We conducted a comparison study between IBM Verify and Okta as well as Duo Security before making our selection. IBM Verify emerged as the perfect fit because its superior capability to integrate with our current system environment surpassed competitor security solutions. IBM Verify demonstrated superior reliability through its enterprise-class scalability and fully transparent auditing mechanisms.

Incentivized

The licensing terms were favourable due to their flexibility based on the size and purpose of implementation. The billing frequency is done on quarterly basis. The vendor team has enacted best user policies that gives the company the full control of this platform. It is cost-effective as compared to most security verification tools in the market.

Incentivized

In the case of adjustments, we were often able to carry them out completely on our own and only used professional services for new requirements. Particularly in the case of access management, it is very positive that we usually needed IBM for a task in less than an hour and then developed the solution further on our own.

Incentivized

• Improved user conversion by 20%
• Increased revenues by 15%
• Reduced reliance of operations for data tracking and analysis

Incentivized

• It has allowed us to securely store and access data which is hard to put a price on, but is of tremendous value.
• It has performed well and we did not have to upgrade any of the current equipment that we had.
• It has allowed us to branch out slightly and offer more mobile solutions both internally and externally.

Incentivized