Great Software and very reliable.
November 22, 2022

Great Software and very reliable.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

IBM Security Access Manager (ISAM), legacy product

Overall Satisfaction with IBM Security Verify

When I joined my current position, I was introduced to IBM security verification; given the size of the organization, we have each user used more than at least 5 different software, and remembering all that and keeping the data secure was the concern of the team. If a new user needs access to a particular system and its data, it can be easily done with no hassle. On top of that, MFA adds a level of security which is a bonus.

Pros

  • MFA authentication - you can verify the users using the mobile app.
  • Password repository - We don't have to remember passwords for each app; we only need one for IBM security, which then authenticates us and lets us access the app.
  • Sharing access to new users, we just create a new user in IBM and it authenticates and takes care of the user.

Cons

  • The mobile app can be a bit buggy at times if it gets fixed it would be great.
  • UI seems a bit old compared to modern tools out there.
  • There is a bit of a learning curve; if the developers can make it more intuitive it would be awesome.
  • This is a security software so there is no way of calculating the ROI.
  • But it has greatly increased the convenience.
  • This is all i can think of.
We haven't seen any outages so far; the uptime seems to be quite solid, and it's backed by the IBM name, so it's quite trustworthy. A few bugs we encountered were quickly resolved by the team, and we haven't come across any major issues. The support team is great and very responsive.
The software has a bit of a learning curve so that you can use it to its fullest, but you easily get used to it as it's not a vast software with too many features and gets the work done for which it was implemented. You can get the software up and running within a week.
There are very few competitors in this space, and you don't have to look too much into this. If it gets your work done, you can add users and start using the software; it's not a project management software where you would have to evaluate for months on the go and then make a decision.

Do you think IBM Security Verify delivers good value for the price?

Yes

Are you happy with IBM Security Verify's feature set?

Yes

Did IBM Security Verify live up to sales and marketing promises?

Yes

Did implementation of IBM Security Verify go as expected?

Yes

Would you buy IBM Security Verify again?

Yes

If you want a company-wide tool to help you secure your data and make storing passwords less of a hassle, this is a tool for you and your team. We have been using this tool for over an year, and the new features the developers have rolled out are quite useful. The scenario where this would be less useful is for small teams, where this can be done manually and does not require a lot of resources.

IBM Security Verify Feature Ratings

ID-Management Access Control
8
ID Management Single-Sign On (SSO)
8
Multi-Factor Authentication
10
Password Management
10
Account Provisioning and De-provisioning
10
ID Management Workflow Automation
10
ID Risk Management
8

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