TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clerk

    Score9.3 out of 10
    N/APoor user management can stand between users and products. From forgotten passwords and failed account de-duplication, to broken and out-of-sync vendor integrations — there's a lot that can go wrong. Clerk is a software solution that aims to solve user management.

    $0

    Zscaler Private Access

    Score9.4 out of 10
    N/AZscaler Private Access™ (ZPA) gives users secure access to private apps and OT devices while enabling zero trust connectivity for workloads.N/A
    Pricing
    ClerkZscaler Private Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClerkZscaler Private Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ClerkZscaler Private Access
    Considered Both Products
    Clerk
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    84 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    59 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    68 Answers
    Features
    ClerkZscaler Private Access
    Identity Management
    Comparison of Identity Management features of Clerk and Zscaler Private Access
    Feature
    Clerk
    -
    Ratings
    Zscaler Private Access
    9.2
    58 Ratings
    5% above category average
    Multi-Factor Authentication00 Ratings9.258 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Clerk and Zscaler Private Access
    Feature
    Clerk
    -
    Ratings
    Zscaler Private Access
    8.8
    27 Ratings
    2% below category average
    Endpoint Detection and Response (EDR)00 Ratings8.827 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Clerk and Zscaler Private Access
    Feature
    Clerk
    -
    Ratings
    Zscaler Private Access
    8.6
    65 Ratings
    7% above category average
    Network Analytics00 Ratings8.961 Ratings
    Threat Recognition00 Ratings9.053 Ratings
    Vulnerability Classification00 Ratings8.442 Ratings
    Automated Alerts and Reporting00 Ratings8.255 Ratings
    Threat Analysis00 Ratings8.748 Ratings
    Threat Intelligence Reporting00 Ratings8.245 Ratings
    Automated Threat Identification00 Ratings8.643 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Clerk and Zscaler Private Access
    Feature
    Clerk
    -
    Ratings
    Zscaler Private Access
    9.1
    78 Ratings
    6% above category average
    Continuous Verification00 Ratings9.171 Ratings
    Secure Web Gateways00 Ratings9.353 Ratings
    Network Flow Control00 Ratings9.158 Ratings
    Network Traffic Analysis00 Ratings9.165 Ratings
    Segmentation Leveraging00 Ratings9.264 Ratings
    Admin Access Control00 Ratings9.368 Ratings
    Network Data Encryption00 Ratings9.260 Ratings
    Network Topology Mapping00 Ratings8.752 Ratings
    Best Alternatives
    ClerkZscaler Private Access
    Small Businesses
    Auth0
    Score8.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Auth0
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    Forescout Vistaro Platform
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClerkZscaler Private Access
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.4
    (85 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (80 ratings)
    User Testimonials
    ClerkZscaler Private Access
    Likelihood to Recommend
    Clerk
    Best suited for - Improving the conversions and users funnel, building actionable insights for user journey, deciding the performance of features, building personalised recommendations on search results and emails. Less appropriate for - Creating automated campaigns for user targeting, triggering and creating communication flows for user engagement and product journey
    Incentivized
    Read full review
    Zscaler
    Zscaler Private Access works really well in environments setup for FQDNs and where you know what users should/shouldn't be accessing on what ports. You can use Zscaler Private Access to figure out these kinds of features but that doesn't always mean you'll be correct. It also provides a consistent experience for users as they can access their materials anywhere. It also makes the user the last line of defense. If a user's account is compromised then the attacker has access to everything they already did. It doesn't work great in OT environments or Server based environments. Flows have to be initiated from the client and not the server for stuff to behave properly.
    Incentivized
    Read full review
    Pros
    Clerk
    • Easy to integrate - perfect solution for search and recommendations.
    • Allow website recommendations, website search and email recommendations, that help day after day obtain more data and use it to view the best product for every single customer.
    • Improving conversion rate and the quality of the customer journey on the eCommerce.
    Incentivized
    Read full review
    Zscaler
    • Connecting users remotely with a secure connection. I am a service desk agent who works with end users, and if there is an issue due to ZPA, it's most likely due to configuration. A really good service.
    • Logging, I believe, works well as I troubleshoot end users and can gather extra details for my network admin. IP.zscaler.com, and the debug logs are nice. Additionally, I like how it shows the App policy assigned to the user's machine ECT.
    Incentivized
    Read full review
    Cons
    Clerk
    • A function to export dashboard reports will help ease building analytics.
    • It's a highly technical tool. One has to have very good technical knowledge to set it up.
    • Build more payment options other than the credit card.
    Incentivized
    Read full review
    Zscaler
    • Needs an interface for Support Desk/Help Desk to more easily understand that the problem is a lack of an FQDN or access is not allowed due to policy, not because of a technical shortcoming in ZPA.
    • Documentation of the BC solution is not well-detailed.
    Incentivized
    Read full review
    Likelihood to Renew
    Clerk
    No answers on this topic
    Zscaler
    When it works - it works incredibly slick. It's only L4 which seems like a downgrade of security from solutions that promote L7.
    Incentivized
    Read full review
    Usability
    Clerk
    No answers on this topic
    Zscaler
    The environment feels more secure, and we are seeing that users are adapting to it fast. The fact that we have tools to assist the users with their day-to-day access helps, as we can hand it off to the helpdesk without any escalations to the Network team. It is a work in progress for our agency, but we are seeing the benefits from the solution.
    Incentivized
    Read full review
    Alternatives Considered
    Clerk
    The cost of the contract is much better than the competitors. Customised options and packages to select from. Others weren't providing more options basis the usage and master user roles requirements. Provided free demo to help build confidence and train the team for using Clerk tool. Clerk customer solutions team is easily reachable and helps promptly resolve any issues.
    Incentivized
    Read full review
    Zscaler
    ZPA is where the bulk of zero-trust access is found. While the functionality for ZIA is excellent, the policy we implement for internet access is more focused on threat prevention and not narrowly scoped access.
    Incentivized
    Read full review
    Return on Investment
    Clerk
    • Improved user conversion by 20%
    • Increased revenues by 15%
    • Reduced reliance of operations for data tracking and analysis
    Incentivized
    Read full review
    Zscaler
    • We used to get anywhere from 30 to 50 tickets surrounding our previous VPN solution every month. We now average 3-5 tickets regarding remote connectivity, and of those, only 1 or 2 are actual issues with ZPA.
    • Using ZPA Access Policies, we can now block endpoints that have outdated security software from ever connecting to our environment. This was simply not possible with our previous solution.
    • Some of our employee base skews older and had a harder time understanding the change from VPN to Zscaler.
    • There is significantly less downtime with ZPA when compared to other VPN solutions.
    Incentivized
    Read full review
    ScreenShots

    Clerk Screenshots

    Screenshot of Authentication options for usersScreenshot of Session management made easyScreenshot of User security, all in one place

    Zscaler Private Access Screenshots

    Screenshot of how ZPA provides access for all users while minimizing the attack surface, eliminating lateral movement, and stopping zero day threats. A cloud native service, ZPA can be deployed in just hours to replace legacy remote access tools like VPNs and VDIs.