ClinLab LIS vs. SoftLab

Like I stated previously I think their support was really beneficial. They could provide insight that we were missing and could help us right away! When we faced glitches they were there to walk us through each step so we were up and running again. That makes a world of difference!

Incentivized

Verifying critical results via SoftLab is a very well demonstration of its high functionality. You can add a message to the result that it's been repeated and results are confirmed. Also, you can add the name of the nurse who was notified of the result. Also, you can see the previous results right next to the current one with the date it was performed. All of these aforementioned features are available in the same window making it a very good experience to verify a critical result as a Medical Lab Scientist. SoftLab has been never less appropriate to face any scenarios. It has always exceeded my expectations.

Incentivized

• Our research associates are using it in demo labs as well as in the research areas. The software program was simple when you got on to do one thing, but when needing to do excessive data lookup it became a little glitchy.
• Customer support was always a really strong point with ClinLab! Very helpful.
• It was easy to learn!

Incentivized

• Receiving of specimens is highly convenient now and can be done via two platforms within the same software. We use a scanner to scan the barcode as opposed to typing in any info. So in addition to being convenient, it reduces clerical errors.
• Verifying results was never easier now with just one click. Patient results are verified and sent to the nurses and doctors. Also, to our convenience, a list of codes/messages are available such as this test has been repeated. In addition to keeping a record of calling in critical results.
• Logging in our daily core lab instruments QC results and maintenance tasks have now been transformed from paperwork to verifying and enter results via SoftLab QC which is very easy and enjoyable.

Incentivized

• Documentation could of been better as a function.
• There were glitches that we experienced, but most companies are bound to have that happen.

Incentivized

• I have yet to find any features that are hard to use. I honestly believe that SoftLab is very easy to use and is 100% user-friendly. SoftLab has outdone itself as an LIS and needs no improvement.

Incentivized

SoftLab is a great improvement on all aspects compared to Sunquest.

Incentivized

• It helped us when we needed it!
• It saved us time instead of doing things manually.

Incentivized

• As a Medical Lab Scientist, I believe that SoftLab made it easier and quicker to verify results meaning that results are available to Doctors a lot faster than before which in return may lessen the wait time of patients in ER which makes them happy and will definitely come back again when in need which is good from a business point of view.

Incentivized