Clockwise vs. MutualMind (discontinued)

This is great for Operations people who need to parse through many calendars at once when scheduling meetings, even if the rest of the organization isn't using it. Clockwise does not allow you to put meetings on other people's calendars, though, or find times for meetings that you aren't in, so keep that in mind. It has still been a life-saver for me. Clockwise isn't great for scheduling client meetings due to the fact that it automatically places emojis in the names of the meetings, and there are other little branding things that are impossible to remove even on paid plans. I tended to just find time for the meetings in Clockwise and then move back to Google Calendar to schedule them

Incentivized

• Dedicates travel time for any offsite meetings.
• Dedicates personal "breather" time built into your schedule.
• Allows for collaboration meetings across departments.

Incentivized

• MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.

• Sometimes I am unable to remove the "travel time" slot booked on my calendar for offsite meetings. It's a bit glitchy and reappears after deleting.

Incentivized

• MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.

Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)

It doesn't have a dark mode, which is not fun. There is no Month or Year view which isn't great, only day or week. It's hard to get used to and the flexible meetings aren't as intuitive as they claim to be/should be. This is great for scheduling, but in terms of functioning as a calendar, it's not my go-to choice. The JOIN button for the upcoming virtual meeting is nice, though. Clockwise would have gotten a nine if I could schedule meetings on other people's calendars or remove my availability from the equation when scheduling meetings that I won't be in

Incentivized

As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.

During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.

The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.

MutualMind has always been quick to address any issues or questions we have.

Not really...MutualMind was very professional and helped with all stages of our setup and implementation.

Clockwise has additional features/bells and whistles that the others do not. For example, the travel time feature if you are booking meetings that you need to drive to and from. Also booking across teams, rather than having to enter each individual manually

Incentivized

As mentioned before, Radian6 and Sysomos Heartbeat.

• Time savings.
• Time management.
• Lower stress levels - preventing burn out.

Incentivized

• By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.