Clockwise vs. Square Appointments

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clockwise
Score 9.0 out of 10
N/A
Clockwise, from the company of the same name in San Francisco, is calendar optimization software, which uses AI to create uninterrupted blocks of time, enhance Slack, take the stress out of complex scheduling, resolve double bookings, and balance appointments while allowing users to meet their Focus Time goals. June 16, 2020 Bain Capital Ventures announced leading an $18M Series B funding round in Clockwise.
$0
per month per user
Square Appointments
Score 10.0 out of 10
N/A
Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.
$29
per month per location
Pricing
ClockwiseSquare Appointments
Editions & Modules
Teams
$81
per year per user
Business
$138
per year per user
Enterprise
Contact Sales
per year per user
Free
$0
Plus
$29
per month per location
Premium
$69
per month per location
Offerings
Pricing Offerings
ClockwiseSquare Appointments
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClockwiseSquare Appointments
Best Alternatives
ClockwiseSquare Appointments
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
vcita
vcita
Score 9.0 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
LeanData
LeanData
Score 8.9 out of 10
Enterprises
Google Calendar
Google Calendar
Score 9.4 out of 10
Zoom Workplace
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Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClockwiseSquare Appointments
Likelihood to Recommend
9.1
(2 ratings)
9.1
(7 ratings)
Usability
6.4
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
ClockwiseSquare Appointments
Likelihood to Recommend
Clockwise
This is great for Operations people who need to parse through many calendars at once when scheduling meetings, even if the rest of the organization isn't using it. Clockwise does not allow you to put meetings on other people's calendars, though, or find times for meetings that you aren't in, so keep that in mind. It has still been a life-saver for me. Clockwise isn't great for scheduling client meetings due to the fact that it automatically places emojis in the names of the meetings, and there are other little branding things that are impossible to remove even on paid plans. I tended to just find time for the meetings in Clockwise and then move back to Google Calendar to schedule them
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Block, Inc (Square)
Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
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Pros
Clockwise
  • Dedicates travel time for any offsite meetings.
  • Dedicates personal "breather" time built into your schedule.
  • Allows for collaboration meetings across departments.
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Block, Inc (Square)
  • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
  • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
  • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
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Cons
Clockwise
  • Sometimes I am unable to remove the "travel time" slot booked on my calendar for offsite meetings. It's a bit glitchy and reappears after deleting.
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Block, Inc (Square)
  • Additional functionality: real-time availability calendar to customers
  • Not redirect away from our site to Square
  • Additional functionality: Ability for customers to add up sales when checking out
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Usability
Clockwise
It doesn't have a dark mode, which is not fun. There is no Month or Year view which isn't great, only day or week. It's hard to get used to and the flexible meetings aren't as intuitive as they claim to be/should be. This is great for scheduling, but in terms of functioning as a calendar, it's not my go-to choice. The JOIN button for the upcoming virtual meeting is nice, though. Clockwise would have gotten a nine if I could schedule meetings on other people's calendars or remove my availability from the equation when scheduling meetings that I won't be in
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Block, Inc (Square)
No answers on this topic
Support Rating
Clockwise
No answers on this topic
Block, Inc (Square)
  • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
  • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
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Alternatives Considered
Clockwise
Clockwise has additional features/bells and whistles that the others do not. For example, the travel time feature if you are booking meetings that you need to drive to and from. Also booking across teams, rather than having to enter each individual manually
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Block, Inc (Square)
Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
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Return on Investment
Clockwise
  • Time savings.
  • Time management.
  • Lower stress levels - preventing burn out.
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Block, Inc (Square)
  • Ease of scheduling brings in more appointments
  • Must have a card on system to schedule and prepay for an appointment
  • Offers multiple types of appointments
  • Cancellation fees
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ScreenShots