Cloud Elements (discontinued) vs. OpenText Notifications

Areas where it would be appropriate:

1. If you want a really 'deep' integration with a third party software, and you want all the control over how it interacts with your software
2. If you want a totally white-labeled solution, that is totally invisible to your customers.
3. if you care more about a well thought out/useful API, rather than a pretty UI

Areas where it is less appropriate:

1. If you want a Zapier-esque hands-off integration for YOU.
2. if you want your customers to do more of the work, pay for it/etc.
3. if you're a really small business, it could be too expensive. But it depends on your individual contract with them.

Incentivized

• Customer Support -- They have a knowledgeable team and are very responsive.
• Communication -- Most questions are addressed quickly
• Documentation -- The API documentation is well organized and easy to follow.

Incentivized

• There weren't really many cons to our experience. The only slight downside was the cost but they worked with us on that to make it work.

Incentivized

MuleSoft is also a similar product to Cloud Elements, but is not available as an option in this form.

Workato and MuleSoft are competing cloud API connector platforms that perform a similar function to Cloud Elements. We chose Cloud Elements over them because CE provided a more robust path to unifying the behavior of connected systems.

Zapier is a workflow automation tool that I feel draws erroneous comparison to Cloud Elements that I need to highlight. Workflow automation tools (Zapier, IFTTT, Microsoft Flow) do provide multiple integrations, but for simplistic scenarios where only a handful of explicitly described steps need accomplished. Cloud Elements is a platform for developers to deliver faster and with higher reliability than making integrations one-by-one in complex systems that solve demanding problems.

Incentivized

• We are able to build integrations in HALF the time we could build them from scratch.
• They allow our development team to spend more hours focused on developing our core product, not connections to other products.
• Their large catalog of services to connect to allows us to spend much less time researching other platform integration endpoints and increases our R&D speed a considerable amount.

Incentivized