TrustRadius

Cloud Elements (discontinued) vs. ThinkConnect CTI Connector

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloud Elements (discontinued)
Score 5.0 out of 10
N/A
Cloud Elements was a cloud API integration service acquired by UiPath in 2021. It used cooperative apps to connect an organization’s customers, partners and employees to the cloud services they use. The product was discontinued in 2023.N/A
ThinkConnect CTI Connector
Score 0.0 out of 10
N/A
thinkConnect is a Salesforce native CTI integration app that connects almost any PBX with CRM objects. An open CTI solution that gives the chance to configure and customize a fully CRM integrated console and Softphone for Salesforce agents. It is developed by NTS Seidor, headquartered in Bilbao, Vizcaya.
$22.61
per month
Pricing
Cloud Elements (discontinued)ThinkConnect CTI Connector
Editions & Modules
No answers on this topic
thinkConnect CTI Connector for Salesforce (available on AppExchange
€20 EUR
per month per user
Offerings
Pricing Offerings
Cloud Elements (discontinued)ThinkConnect CTI Connector
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
Cloud Elements (discontinued)ThinkConnect CTI Connector
Small Businesses
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Score 9.3 out of 10
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Score 9.3 out of 10
Medium-sized Companies
IBM App Connect
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Score 9.2 out of 10
IBM App Connect
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Score 9.2 out of 10
Enterprises
IBM App Connect
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Score 9.2 out of 10
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Score 9.2 out of 10
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User Ratings
Cloud Elements (discontinued)ThinkConnect CTI Connector
Likelihood to Recommend
8.6
(8 ratings)
-
(0 ratings)
User Testimonials
Cloud Elements (discontinued)ThinkConnect CTI Connector
Likelihood to Recommend
Discontinued Products
Cloud Elements shines when you want to offer multiple options to the user on a type of system, such as supporting integration to CRM and wanting to offer Dynamics, Salesforce, and HubSpot on equal footing. If you only have a single integration with a single system, using Cloud Elements adds an unnecessary layer of abstraction.
Erik Ralston | TrustRadius Reviewer
Erik Ralston
Chief Architect
Read full review
NTS Seidor (Navarra Software Technology)
No answers on this topic
Pros
Discontinued Products
  • The API itself is very robust and easy to use, being a standard REST interface, standard HTTP response codes, well-packaged error messages, etc.
  • Their uptime is great! I think I've seen one (short) 5-minute' blip' the entire time we've been connected for any type of primary function.
  • Their support is top notch, they respond quickly, and the team that works with you is communicative and knowledgable.
Verified User
Anonymous
Read full review
NTS Seidor (Navarra Software Technology)
No answers on this topic
Cons
Discontinued Products
  • The only thing I can think of that they could improve is the quality of the assets they produce in the go-to-market process. This is a huge value add service, but the quality of what was produced was lower than what we would have produced internally. We spent more time going back and forth on the assets than it would have taken us to build them from scratch.
Verified User
Anonymous
Read full review
NTS Seidor (Navarra Software Technology)
No answers on this topic
Alternatives Considered
Discontinued Products
At the time we found Cloud Elements we found no other option that had a Unified API for cloud storage providers.
Verified User
Anonymous
Read full review
NTS Seidor (Navarra Software Technology)
No answers on this topic
Return on Investment
Discontinued Products
  • Not my area of expertise, but it made my job as an implementer much easier, especially after finishing the first integration.
Verified User
Anonymous
Read full review
NTS Seidor (Navarra Software Technology)
No answers on this topic
ScreenShots