CloudEndure Disaster Recovery vs TBMR

Likelihood to Recommend

CloudEndure is perfect for businesses with a large amount of data that cannot afford a downtime.

System Administrator

JaneDavyComputer & Network Security, 11-50 employees

During the Sandy storm, I was told to get over 200 servers ready in case we declare a disaster. I was able to spin over 190 servers in five days. I recovered servers using TBMR recovery. I restored each server using TBMR. After the server was restored at Sungard, I powered on the server without NIC to prevent a production issue with duplicate a name or IP. I validated each server after restore to make sure OS is working correctly and all data had been restored. I did not restore images due to the size of storage. Overall, it worked out and we were ready before Sandy struck. We did not go into disaster mode, but my management was impressed that this product worked as described.

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Parul Patel

Lead System Engineer

Albert Einstein Healthcare NetworkHospital & Health Care, 10,001+ employees

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Pros

Data continuity
Disaster recovery plan
Cloud migration

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Jane Davy

System Administrator

JaneDavyComputer & Network Security, 11-50 employees

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It works 99.9% all the time if you setup correctly. In some instance there was issue was disk was not able to read partition. I called support and upload the log file. They told me during recovery point to new modify file instead of reading from backup configuration. It work and able to recover quickly
The support is really great. They are always ready to help in any situation.
During Sandy storm, we mentioned our challenges. They told us there will two support engineer will be stand by for support any time. Just let them know when you need support.
Support is staff is very knowledgeable. They willing to go extra mile all the time

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Parul Patel

Lead System Engineer

Albert Einstein Healthcare NetworkHospital & Health Care, 10,001+ employees

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Cons

Give solutions to private users

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Jane Davy

System Administrator

JaneDavyComputer & Network Security, 11-50 employees

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There have been so bugs in the software. They provided me the next day with a temporary fix. In the next release, they will fix the bug permanenly.
As far as we use it, I do not see too much on functionality.
Setup is unique in every organization. It has been working well so far.

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Parul Patel

Lead System Engineer

Albert Einstein Healthcare NetworkHospital & Health Care, 10,001+ employees

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Support Rating

No score

No answers yet

No answers on this topic

TBMR 9.1

Based on 1 answer

Support is great. They go beyond the normal service. I called a few times in the middle of the night for support. I was not able to recover some machines. They called back with half an hour and worked through it with me. They wanted to make sure I was able to recover the server. They are always willing to help.

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Parul Patel

Lead System Engineer

Albert Einstein Healthcare NetworkHospital & Health Care, 10,001+ employees

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Alternatives Considered

We did not try Cloud Flare so I can't say. We followed the online reviews and decided to go with CloudEndure.

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Jane Davy

System Administrator

JaneDavyComputer & Network Security, 11-50 employees

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When I started TSM/Spectrum Protect over 13 years ago, disaster recovery was not funded to much. Once all regulatory requirements and auditing became more visible, management decided to start disaster recovery. I looked into one other BMR product. It required lots of manual processes to build WinPE iso images. I needed to build ISO images for each version of the TSM Client. At that time, we had over 350 Windows and Linux servers. There were over 10 different TSM Clients running. It was difficult to maintain all the different ISOs. I am only one admin doing the backup job and other duties. It was not possible to keep. I started to shop around for a different BMR solution for TSM. I came across Cristie. We did POC testing for 1 month. We covered HP physical servers to IBM hardware and vice versa. It worked without any issue. We also tried to recover HP physical servers from DL360 to DL380 and others. It works every time. At that time my management got assurance that this is a good product for investment. We started with 300 licenses. Now we have over 200 Physical and 600 virtual license

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Parul Patel

Lead System Engineer

Albert Einstein Healthcare NetworkHospital & Health Care, 10,001+ employees

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Return on Investment

Saved us money loss during downtime

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Jane Davy

System Administrator

JaneDavyComputer & Network Security, 11-50 employees

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As of today, we are recovering servers without any issue. There is no 100% success. Some servers backup corrupted data and are restored the same way. It is called Garbage in Garbage out. So far management wants to continue the use of this product.
My management wants to use TBMR or any other backup.
Every year we are buying more licenses.

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Parul Patel

Lead System Engineer

Albert Einstein Healthcare NetworkHospital & Health Care, 10,001+ employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

CloudEndure Disaster Recovery Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

TBMR Editions & Modules

Edition

Standard Licence	$725¹
Reseller & Industry	discounted¹
Multiple Servers	discounted¹

per server

Additional Pricing Details

Please contact us for our competitive multiple server, industry and reseller discounts.

CloudEndure Disaster Recovery vs TBMR