Clutch vs. Punchh

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clutch
Score 8.5 out of 10
N/A
Clutch offers their global marketplace of B2B service providers, that includes verified reviews from business users, currently boasting 260,000 vetted businesses worldwide included in its listing. Clutch focuses on web developers, digital marketers and SEO specialists, digital advertising firms, IT services (e.g. cybersecurity, managed IT services, staff augmentation), and business services (e.g. BPO, HR services, call centers, etc.).N/A
Punchh
Score 7.5 out of 10
N/A
Punchh headquartered in San Mateo offers digital marketing for physical retailers, combining AI and machine learning technologies, and a mobile-first approach designed to increase customer lifetime value. Punchh offers partners access to real-time consumer information via a live dashboard, enabling them to create and launch campaigns, target specific user segments and review guest feedback.N/A
Pricing
ClutchPunchh
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ClutchPunchh
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
ClutchPunchh
Small Businesses
SourceForge
SourceForge
Score 7.9 out of 10
Emma by Marigold
Emma by Marigold
Score 8.6 out of 10
Medium-sized Companies
SourceForge
SourceForge
Score 7.9 out of 10
Emma by Marigold
Emma by Marigold
Score 8.6 out of 10
Enterprises

No answers on this topic

Emma by Marigold
Emma by Marigold
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClutchPunchh
Likelihood to Recommend
5.0
(1 ratings)
9.9
(2 ratings)
Support Rating
-
(0 ratings)
9.9
(2 ratings)
User Testimonials
ClutchPunchh
Likelihood to Recommend
Clutch
Clutch is well suited to a new company that is not very established. The site provides you with a way to be seen, a trusted backlink and a bit of traffic to your site. I think Clutch works well for larger companies who provide a very clear service, but not so well for more creative or custom companies.
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Punchh
We launched the program quickly and on schedule, Punchh has continued to evolve and enhance to adapt to our changing business needs, importantly developing integrations with other key partners —Olo, PAR Brink POS. I think it's ideal for a brand of our size with under 200 locations, perhaps for a chain of more than 2,000 locations, it could be worth considering building an in-house solution as a potential cost saving.
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Pros
Clutch
  • Top of Google search results for important keywords
  • Provides space for detailed information about your company for the viewer
  • Allows you to gather reviews from clients in a public space
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Punchh
  • Reward-based App material. Punchh is great platform for reward tracking and fulfillment. I have not found one that does a better job at customer loyalty.
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Cons
Clutch
  • We have yet to win any new clients from our page on Clutch
  • There is not much differentiation between companies, more categories would be better
  • It would be nice to be able to customise our listing more to suit our brand and style
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Punchh
  • Look carefully into the integrations, find out exactly what is possible. We launched when we had Monkey Media as our online ordering tool, although it was integrated, we ended up having to move to Olo just because it was such a stronger integration.
  • I would re-think having Facebook as an option to allow registration and signup to our app. This was recommended by Punchh, but we ended up getting so many out of date email addresses in our system that were associated with the Facebook account.
  • One thing we wanted to launch with was a gift card integration, but due to Punchh not being PCI compliant, and due to other technological limitations, that's not something we've been able to bring into our loyalty app, which would be nice to have.
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Support Rating
Clutch
No answers on this topic
Punchh
The customer success people are not as invested as it seems they should be in their clients' business, at least not for the amount of money the platform costs. I am always looking for best practices to be provided or at least discussed with my AM, and she doesn't ever seem to care about what others are doing in my industry.
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Alternatives Considered
Clutch
No answers on this topic
Punchh
We were looking for a partner who would help us get a loyalty program and a mobile app launched quickly, Punchh delivered our app on-time, the cost was very competitive and Punchh was being used by similarly sized brands in the restaurant industry. The integrations were in place and Punchh offered the Product functionality and performance we were looking for.
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Return on Investment
Clutch
  • We have yet to win any business via Clutch
  • We worry that our listing on Clutch may put off potential clients as they group us together with other companies that are not that similar
  • We are helped by the trusted backlink and small amount of traffic to boost our web vitals
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Punchh
  • We brought in over $7M from the app use alone in Q1 & Q2 of 2019.
  • It costs a ton to keep up, especially the more modules you subscribe to. Our (not so fancy price tier) price was about $100K for 2019.
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ScreenShots