What users are saying about
12 Ratings
18 Ratings
12 Ratings
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Score 7.6 out of 100
18 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Cofense PhishMe

Cofense PhishMe sure is a good solution for a global company. For a smaller locally-operated company, you may do well with an internal solution to send simulated emails and collect user feedback, but you'll have to operate it, maintain it, come up with email designs, etc. Cofense already has plenty of emails available and in multiple languages what saves a lot of time. You can also use their benchmarks to compare to their customer base or your industry as well as information (knowledge and experience) they have from other customers.
Anonymous | TrustRadius Reviewer

Darktrace

Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
Anonymous | TrustRadius Reviewer

Pros

Cofense PhishMe

  • PhishMe scenarios are based on real-world examples of malicious email reported through one of their other product offerings; Phishing Defense Center (PDC)
  • Scenarios have the ability to be easily customized and changed to suit the needs of your own organization to make them more relevant. This increases the chance of a click or attachment opening providing a teachable moment with more users.
  • Console is easy to navigate and use for all levels of technical ability. Not everyone on our team is technically inclined, however, the interface is easy to understand and obtain information from allowing everyone who uses it to be comfortable.
  • Reporting capabilities from completed scenarios is quite good as long as you provide the detail on users during initial import or sync.
Anonymous | TrustRadius Reviewer

Darktrace

  • It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
  • It did an ok job of segmenting traffic into networks - not always correctly, but ok.
  • It tried to identify devices by type - once again, it did ok, but not that great.
Matthew Frederickson | TrustRadius Reviewer

Cons

Cofense PhishMe

  • Does not integrate with Active Directory. You either have to upload a spreadsheet of users or utilize their recipient generator. Would be nice to have an API with AD.
  • Doesn't allow us to spoof legitimate companies. The bad actors do this and other phishing platforms allow this as well. Cofense is legally scared to allow spoofing.
Anonymous | TrustRadius Reviewer

Darktrace

  • False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
  • Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.
Anonymous | TrustRadius Reviewer

Usability

Cofense PhishMe

Cofense PhishMe 10.0
Based on 1 answer
You click one button and it does the rest of the work.
Ryan Fultz | TrustRadius Reviewer

Darktrace

No score
No answers yet
No answers on this topic

Support Rating

Cofense PhishMe

Cofense PhishMe 7.9
Based on 2 answers
They are very quick to respond. They solve about 80% of our issues. Not really a good rating for their support. Would love to see them solve 100% of our tickets.
Anonymous | TrustRadius Reviewer

Darktrace

Darktrace 9.5
Based on 2 answers
Any time I have had any issue with Darktrace, I've been able to contact an engineer through their support desk, and I have always had a very speedy response. Even when the issue has been caused by something outside of the Darktrace devices, they have still been very keen to try to help and identify what the problem was. The customer portal also has a large number of videos and guides that you can use to educate yourself on the product
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cofense PhishMe

We haven't used another provider. However, we used our internal phishing simulation solution prior to contracting Cofense. The internal solution gives you more flexibility (you can send emails to any domain and can impersonate any company) but you'd be missing the Reporter button, professional service, multilingual material, comparison to and lessons learned from other customers, benchmarks, email templates.
Anonymous | TrustRadius Reviewer

Darktrace

We have not evaluated others as they seem to be in their own class.
Anonymous | TrustRadius Reviewer

Return on Investment

Cofense PhishMe

  • Reduced click rate on phishing campaigns from 40% to below 10% in a few months.
  • Increased phishing reporting by over 400%.
Anonymous | TrustRadius Reviewer

Darktrace

  • We had an ROI just during the POC. DarkTrace helped us identify a ransomware attack and we stopped it before it happened.
  • The weekly reports more than pay for itself within the first few months.
  • The powerful search capability helps us solve problems where other solutions fall short.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cofense PhishMe

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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