Cofense - Great Value & Even Better Product.
August 13, 2021

Cofense - Great Value & Even Better Product.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cofense PhishMe

We are utilizing Cofense PhishMe to provide phishing campaigns to all employees quarterly and targeted groups monthly. It addresses education needs for employees to recognize phishing emails and utilize the reporter button to send emails to Triage.
  • Easy to Navigate GUI - easy to create and run scenarios
  • In depth reporting - Ability to provide detailed reports by department, title, etc. for follow-up training
  • Adoption of new technology - new additions such as Responsive Delivery and Recipient Sync allow less overhead for running scenarios
  • Introduction of new templates - new templates being introduced all the time to keep up with currently seen campaigns
  • Completely switching to the new UI - Most is redesigned, but some old elements remain
  • Ability to spoof known brands - limited in scope now and you are not allowed to use fully "convincing" campaigns that we are seeing in the wild
  • Ability to own and manage own domains - right now adding a new company domain requires a ticket, allow us to add/verify ourselves
  • We have not completed an ROI, but we have felt that we have gotten our investment from Cofense
Cofense provides more templates. We couple the reporter service with the Triage product & managed triage service.
Cofense's support is better and more engaged. We utilized Wombat before acquisition.

Do you think Cofense PhishMe delivers good value for the price?

Yes

Are you happy with Cofense PhishMe's feature set?

Yes

Did Cofense PhishMe live up to sales and marketing promises?

Yes

Did implementation of Cofense PhishMe go as expected?

Yes

Would you buy Cofense PhishMe again?

Yes

  • Provides a easy to use platform for running campaigns to employees
  • Includes ability to deploy Reporter - Outlook plugin for employees to report suspicious emails for validation
  • In depth reporting and ability to track all aspects of campaign and answers
  • Provides LMS content and CBT Modules
Great to supplement other trainings or LMS. But in my opinion cannot stand on its own.