What users are saying about
1 Ratings
2 Ratings
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Score 9 out of 100
1 Ratings
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Score 9 out of 100

Likelihood to Recommend

Cognizant Cloud360

Cognizant Cloud 360 is very well suited for cloud integration of modern, common software among users of a wide spectrum of proficiency levels. The user interface is well designed and intuitive, and all common software tools have existing implementation tools and intuitive platforms for cloud migration. Cognizant Cloud 360 is not as useful when most users are highly technically competent and use specialized, less common software tools that are to be migrated to the cloud platform. Cognizant is technically sound, but maybe not as much as some established competitors (Microsoft, IBM, Oracle, etc) and also may not have familiarity with lesser-known software applications.
Anonymous | TrustRadius Reviewer

OpsNow

We use OpsNow for Multi-Cloud Management (DXC and Azure) Clouds. This is the best scenario because in only one platform you can have all information about your resources such as your environments, Planning, designing, delivering, operating, and managing the cloud represents more than just infrastructure operations, project or service requests and error handling, to manage your Cloud IT from development to operation in its entirety.
Eduin Zuloaga | TrustRadius Reviewer

Feature Rating Comparison

Cloud Management

Cognizant Cloud360
8.7
OpsNow
9.6
Cloud Management Security
Cognizant Cloud360
9.0
OpsNow
10.0
Automation and Orchestration
Cognizant Cloud360
10.0
OpsNow
9.0
Cost Management
Cognizant Cloud360
9.0
OpsNow
10.0
Cloud Management Performance Monitoring
Cognizant Cloud360
7.0
OpsNow
9.0
Governance and Compliance
Cognizant Cloud360
8.0
OpsNow
10.0
Resource Management
Cognizant Cloud360
9.0
OpsNow
10.0
Systems Integration
Cognizant Cloud360
9.0
OpsNow
9.0

Pros

Cognizant Cloud360

  • Very good customer service team. Very responsive to inquiries, and willing to collaboratively develop solutions to software Platform integration challenges.
  • Very intuitive user interface. Layout for various tools and settings is well-conceived and implemented, and the software is ultimately very easy to navigate for even novice users.
  • Customizable resource library. The platform makes it easy to select tools that are needed without forcing you to subscribe to additional tools that are not needed.
Anonymous | TrustRadius Reviewer

OpsNow

  • Hybrid Environment Management
  • Advanced Monitoring
  • Cost optimization
  • Analyze and Manage Resource Usage
Eduin Zuloaga | TrustRadius Reviewer

Cons

Cognizant Cloud360

  • Could improve in agility in the delivery life cycle. When customer demands change and abrupt changes in resources and configuration are required, the change order process is not as quick as desired.
  • Advanced technical competence and knowledge of a wide variety of specialized software applications is a bit lacking. Relative to some competitor software from Oracle, Microsoft, IBM, or HP, Cognizant isn’t as technically inclined and ready to handle issues with less common software tools.
  • Not as forthcoming with status updates as some competitors. In cases of interruptions or upcoming updates, Cognizant doesn’t disclose timely and detailed information unless it is specifically requested by the user.
Anonymous | TrustRadius Reviewer

OpsNow

  • There isn't Live Online training
  • Insufficient languages, for now only available English
Eduin Zuloaga | TrustRadius Reviewer

Support Rating

Cognizant Cloud360

Cognizant Cloud360 9.0
Based on 1 answer
Support is very timely and thorough in their responses to inquiries, and also is very willing to help in finding collaborative solutions to any technical challenges. Overall, the only negative is they may not be as equipped or ready to proactively handle some more customized requests as a more established competitor would be. This is more of a reflection of the software than the support team.
Anonymous | TrustRadius Reviewer

OpsNow

OpsNow 9.0
Based on 1 answer
The general support is very good because is online and also its available during business hours. I think OpsNow doesn't have 10 because support 24/7 isn't available yet. I hope in the near future it will be available.
Eduin Zuloaga | TrustRadius Reviewer

Alternatives Considered

Cognizant Cloud360

Cognizant Cloud 360 has more of a modern look to it and most of the same functionality. I prefer the layout of Cognizant as I find it more intuitive for a variety of users, but Microsoft’s is also pretty well laid out. Microsoft is more established and has more experience in integrating a wide variety of applications, and so is more ready and equipped to handle less common application cloud integration.
Anonymous | TrustRadius Reviewer

OpsNow

Azure Monitor: Because we need to have complete control about resource consumption and also know how our systems are running.Aris: Because is very important to have our flows in a single tool.Bubble PPM: It's a good tool because is very easy manage our project with a intuitive UI.
Eduin Zuloaga | TrustRadius Reviewer

Return on Investment

Cognizant Cloud360

  • Cognizant Cloud 360 has saved on overall hardware costs, as many resources have been migrated to the cloud platform and local storage and hardware systems are no longer needed.
  • There was an initial period of negative return as the migration was occurring, as some applications were interrupted, which in turn interrupted the flow of projects and inhibited the timely allocation of resources.
  • Another positive return can be measured in time savings, as users can more easily access applications from the central cloud source versus various locally customized network locations.
Anonymous | TrustRadius Reviewer

OpsNow

  • We save almost 1,000,000.00 USD in infrastructure
  • Now we have all processes centralized in a single tool
Eduin Zuloaga | TrustRadius Reviewer

Pricing Details

Cognizant Cloud360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpsNow

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cognizant Cloud360
9.0
OpsNow
9.0

Support Rating

Cognizant Cloud360
9.0
OpsNow
9.0

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