TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Commerce Layer

    Score10 out of 10
    N/ACommerce Layer is a headless commerce platform and order management system that enables users to add global shopping capabilities to any website, mobile app, chatbot, or IoT device. It is a CMS that can be used to create shoppable content through its API on a global scale.

    $0

    Nexway

    Score7.4 out of 10
    N/AFounded in 2002, Nexway is an e-commerce platform with a suite of personalized microservices. With 20 years of experience running merchant services & e-commerce solutions, Nexway handles the complexity of online sales and covers the full scope of e-commerce aspects. From invoicing to tax calculation, compliance and payment & financial institution integrations, security & data management, fraud and chargeback. The vendor states that…N/A
    Pricing
    Commerce LayerNexway
    Editions & Modules
    Growth
    $649
    per month (annual commitment)
    Enterprise
    Custom
    Startup
    Free
    100 orders/month included, then $0.90 for any extra order
    No answers on this topic
    Offerings
    Pricing Offerings
    Commerce LayerNexway
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Commerce LayerNexway
    Small Businesses
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    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
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    Chargebee
    Score8.5 out of 10
    Enterprises
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    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Commerce LayerNexway
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Commerce LayerNexway
    Likelihood to Recommend
    Commerce Layer
    Commerce Layer is a great choice, if you want to build a tailored system. The flexible API allows to build all kinds of applications around commerce, but you also need to deep dive a bit into the structure. If you want to set up a simple store and sell a few SKUs, you're probably rather a Shopify customer, but if you want to build great customer experiences and tailer the software to your business, Commerce Layer is a very good choice.
    Incentivized
    Read full review
    Nexway
    The features and scalability of this solution impressed me and the customer-focused approach was a pleasant surprise. They paid attention to my specific needs and developed features that addressed them, allowing me to expand my business worldwide
    Read full review
    Pros
    Commerce Layer
    • Flexibility
    • True headless (based on MACH principles)
    • Integrated sales/shipments solution
    • Seamless integration (extensive API, webhooks, etc.)
    Incentivized
    Read full review
    Nexway
    • Easy to use and integrate with my existing payment infrastructure.
    • Offers real-time fraud protection and a secure online payment environment.
    • Comprehensive reporting tools to track and manage transactions.
    • Highly customizable options to meet the needs of my business.
    • Ability to scale my business worldwide.
    Read full review
    Cons
    Commerce Layer
    • Specific POS features are on the roadmap (we're using now a market per store, which works but creates some issues with it)
    • Payment flexibility (as we're using it fully as a POS solution)
    • Flexibility in order editing after approval of order
    Incentivized
    Read full review
    Nexway
    • The cost of the solution can be high for some businesses.
    • There are some limitations when it comes to certain payment methods.
    • The customer service response time can be slow sometimes.
    Read full review
    Likelihood to Renew
    Commerce Layer
    Commerce Layer is at the core of our operations
    Incentivized
    Read full review
    Nexway
    No answers on this topic
    Usability
    Commerce Layer
    The new apps are great, but in our case, we built so specific functionalities around it that we built our own admin tool. Based on the complexity (especially for after sales processes), no off the shelf tool would have been able to do this.
    Incentivized
    Read full review
    Nexway
    No answers on this topic
    Support Rating
    Commerce Layer
    We're in regular contact with Commerce Layer and regularly also discuss issues directly with the tech team
    Incentivized
    Read full review
    Nexway
    No answers on this topic
    Implementation Rating
    Commerce Layer
    The Commerce Layer data model is very flexible, which also creates a certain complexity. It's important to understand how the data model works and how relationships between them are built.
    Incentivized
    Read full review
    Nexway
    No answers on this topic
    Alternatives Considered
    Commerce Layer
    Real headless solution, fully SaaS. In comparison to all other solutions, Commerce Layer has an integrated order management which is lean, but very flexible. With all other solutions, we would have needed a separate OMS which would have increased both the complexity and the cost of the solution.
    Incentivized
    Read full review
    Nexway
    Nexway teams always ready to face challenges have been listening to our business needs with tailored solutions. This distinctive approach on the market will ensure that you get a solution that supports your company's ambitions and is up to your business expectations.
    Read full review
    Return on Investment
    Commerce Layer
    • Reduction of support staff by 2/3 as we could implement a full self-service solution
    • 1-2 days faster delivery of glasses to customers due to automated lens ordering (built into Commerce Layer)
    Incentivized
    Read full review
    Nexway
    • Ability to scale my business worldwide.
    Read full review
    ScreenShots