Dragon RMM (ITarian / Comodo ONE) vs. HPE Systems Insight Manager (discontinued)

It is well suited for a startup MSP that cannot afford some of the more expensive tools.

This software is suited for a smaller organization with a small datacenter that uses mainly HP hardware. Once the environment gets larger it would pay to move to some of their paid for products

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• Remote control
• Remote CMD/powershell

• One point of view the events of servers's farm.
• Tools that show an inventory update of hardware componenet of each servers.
• Include a wonderful module that permit to upgrade remotely the firmware of all of them.

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• Remote control
• Scripting

• I think some of the areas that HP Systems Insight Manager can improve is non HP hardware.
• This software also sometimes struggles handling larger environments.
• This software also has issues managing environments that aren't set up perfectly.

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The gui is really useful to do many things. We are a compliance team that hace a reduce user con this platform that they are using on its monsthly technical audit. Ther are very happy with SIM. In the other hand, they are a sysadmin teams that usually use SIM all of day to detect a reporte to HPE Technical Support for hardware fail. All of then are on the moon with SIM.

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Support was very responsive when needed.

It's good for small organizations that use HP branded equipment

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The project of deploy SIM in our company came from one project to buy HPE Hardware and sevice for Data Center.Fastly we knew that the potenciality of this product over the new HPE's servers, switches and storages.Nowaday, our Data Centers have device from different vendors like Lenovo, Dell and HPE. For example we have Dell OpenManage for managing Dell Powereldge servers. And in comparative with SIM is useless for no technical user.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Ended up moving to another solution.
• The time spent on this solution did not improve our business workflow.

• Since this software is free if you buy HP hardware the cost is nothing which is nice for cash strapped businesses.
• This software has a somewhat difficult time handling large environments where systems are not configured perfectly for this software.
• I would always recommend having multiples of this software installed for redundancy because generally unless it and the environment is properly configured it can require maintenance.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info