iX Hello by Concentrix vs. Tidio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iX Hello
Score 0.0 out of 10
N/A
iX Hello is a Conversational AI Platform for customer-facing and employee-facing virtual assistants. Concentrix positions the product as a multimodal AI assistant platform that supports chat, SMS, and voice interactions, with enterprise integrations and no-code configuration for faster deployment.N/A
Tidio
Score 8.8 out of 10
N/A
Tidio is a live chat app powered by a chatbot and that comes with mailing features.
$0
per month
Pricing
iX Hello by ConcentrixTidio
Editions & Modules
No answers on this topic
Free
$0
life time
Starter
$29
per month
Growth
$59
per month
Plus
$749
per month
Premium
$2999
per month
Offerings
Pricing Offerings
iX HelloTidio
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAll plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
More Pricing Information
Community Pulse
iX Hello by ConcentrixTidio
User Ratings
iX Hello by ConcentrixTidio
Likelihood to Recommend
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
iX Hello by ConcentrixTidio
Likelihood to Recommend
Concentrix
No answers on this topic
Tidio
Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
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Pros
Concentrix
No answers on this topic
Tidio
  • Very intuitive interface and management.
  • Scalable plans that don't require me to purchase features I don't need.
  • Super simple chat bot administration.
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Cons
Concentrix
No answers on this topic
Tidio
  • Unable to ban visitors by site referrer (spam sites)
  • Chatbot conditional logic could be a bit simpler/cleaner
  • Occasional issues with the desktop app (in browser never gives us trouble though)
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Alternatives Considered
Concentrix
No answers on this topic
Tidio
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Return on Investment
Concentrix
No answers on this topic
Tidio
  • Helped us get new deals from site visitors
  • Helped us get renewals from current clients
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ScreenShots

Tidio Screenshots

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