Condo Control vs. HOA Central

It is well suited to a user community that is computer savvy. It is great for posting service requests because they can be done from a smartphone while walking through the building. Classified ads are helpful in allowing residents to rent parking spots or sell goods. The Survey feature is helpful for measuring the pulse of the community on different issues.

Incentivized

If you’re drowning in spreadsheets for dues, this is worth every penny.

• We had a need to add ongoing repetetive calendar bookings for amenities for various clubs and groups. CCC quickly designed and implemented the changes we required to satisfy around 20 different clubs and groups for booking many events and amenities.
• This software provides one location to record all pertinent data for our condo. There are too many components here to mention them all.
• Some examples Include: building design drawings.
• Owner posted data from pets to parking details.
• Instant building wide communication.
• Access to rules, regulations, and procedures for all residents.
• Access to forms to submit to the board for various approvals.
• Condo Control Central has been very flexible and accomodating and developing whatever changes we have requested.

Incentivized

• Clear, downloadable payment reports.

• The home screen is not very modern. There are graphs and silly things on there.
• Emailing the help desk doesn't seem to work....an electronic response comes in but not an answer. If you call, you get a live agent immediately though.
• Everything else is great.

Incentivized

• Mobile app could be more responsive.

Because the platform is generally intuitive and easy to navigate, even for users who aren’t very tech-savvy. The main features are well-organized, and most tasks can be completed without much hassle. I especially appreciate the clean interface and helpful support resources. However, there are a few areas where the user experience could be improved, such as adding more customization options and streamlining some of the workflows

I have had to contact CCC on a number of occasions and each time I was pleasantly surprised by their quick response and helpful information. They are always willing to help and make sure their clients are happy with information provided to them.

The interface is clean and self explanatory. It is easy to operate and communication has been made so easy and secure.

Incentivized

• The software is extremely useful, once a residents is added to the system they receive an automatic welcome email with instructions on how to log in and the benefits of using the software to communicate with management and concierge.
• It is easy to download the contact information to print labels when doing a mail out.

• The adoption of HOA Central has allowed us to scale our operations without increasing overhead. The ease of use has led to higher engagement from both staff and residents, directly supporting our business growth objectives.