Explore the use of Condo Control Central at the Explorer Condo
June 11, 2020

Explore the use of Condo Control Central at the Explorer Condo

Gary Mogyorodi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Condo Control Central

CCC is being using in our condominium. We encourage all residents and owners to get access to it.
CCC keeps track of resident records, keeps residents up to date with announcements, contains a library of documents regarding the building including the declaration, by-laws and rules, allows residents to make service requests that are tracked to their resolution, allows residents to make amenity bookings, allows residents to make credit card payments on those bookings, post classified adds, and run surveys.

Pros

  • Book amenities using a calendaring function.
  • Keep residents abreast of COVID-19 updates.
  • Allow service requests to be posted to property management until they are resolved.

Cons

  • On android phones, it required more clicks to see an announcement than on other platforms.
  • The Condo Act specifies what owner and resident records must be kept, and CCC looks after that aspect well.
  • Service Request tracking done by CCC is important in keeping residents pleased with the building maintenance.
  • Announcements allow residents to be kept current on COVID-19 updates and how they affect the building.
Response time during the COVID-19 pandemic is usually within 24 hours.

Do you think Condo Control delivers good value for the price?

Yes

Are you happy with Condo Control's feature set?

Yes

Did Condo Control live up to sales and marketing promises?

Yes

Did implementation of Condo Control go as expected?

Yes

Would you buy Condo Control again?

Yes

It is well suited to a user community that is computer savvy.
It is great for posting service requests because they can be done from a smartphone while walking through the building.
Classified ads are helpful in allowing residents to rent parking spots or sell goods.
The Survey feature is helpful for measuring the pulse of the community on different issues.

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