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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Connecteam

    Score9.5 out of 10
    Small Businesses (1-50 employees)
    Connecteam is a workforce management platform designed to streamline operations and enhance communication for businesses of all sizes. Connecteam helps companies manage, train and communicate with the non-desk teams more efficiently. Connecteam offers a mobile-first platform that helps improve communication, and enhance daily processes. What Connecteam offers: Employee Scheduling: To create and manage…

    $35

    per month for the first 30 users

    LASSO Crew

    Score9 out of 10
    N/ALASSO's Crew Management delivers a platform used to schedule, communicate, onboard, time track, travel, payroll, and book labor.N/A
    Pricing
    ConnecteamLASSO Crew
    Editions & Modules
    Small Business
    $0
    Up to 10 users.
    Basic
    $35
    per month For the first 30 users, $0.6 / month for each additional user
    Advanced
    $59
    per month For the first 30 users, $1.8 / month for each additional user
    Expert
    $110
    per month For the first 30 users $3.6 / month for each additional user
    Enterprise
    Custom
    For 200 users and up. Please contact sales for a quote.
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnecteamLASSO Crew
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsUp to an 18% discount is available for annual billing. All plans support up to 200 users. For more than 200 users there is an Enterprise plan with custom pricing to be quoted by a sales representative.—
    More Pricing Information
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    ConnecteamLASSO Crew
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnecteamLASSO Crew
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConnecteamLASSO Crew
    Likelihood to Recommend
    Connecteam
    Connecteam is great for distributed teams; the messaging feature is good for DMs and group messaging. Sending updates to relevant staff groups is very easy with Connecteam. Furthermore, having required acknowledgements on updates is paramount for compliance and ensuring all employees have received and understood new information that was sent to the team
    Incentivized
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    LASSO Software, Inc
    Transition to LASSO Crew was a real bear, but once we had all the pieces and parts in place and staff new how to use it, it solved the majority of our staffing headaches. We work on events across NYC and often have several events going on at the same time. Prior to LASSO Crew it was not uncommon for a supervisor to show up to a call with only a limited understanding of who was booked on the job, or for an employee to not be sure who or where they needed to report to that day. LASSO Crew-facing app and supervisor-facing website have entirely eliminated these headaches. Our staffing process is more streamlined than before, our rates and scheduling more transparent. Once you get past the initial hurdles of crew/team buy-in and implementation, the upsides are enormous.
    Incentivized
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    Pros
    Connecteam
    • Daily team productivity with time clock feature
    • Easy of running weekly payroll reports
    • Employees to manage and own their time before being approved for payroll
    • Easy to add absences and PTO
    • Free until you need more than 10 users
    • It is great that you can tell where your employees are logging in from ie the office, home or in the field
    Incentivized
    Read full review
    LASSO Software, Inc
    No answers on this topic
    Cons
    Connecteam
    • Adding the ability for employee to be able to set up their own reminders would be beneficial for those that seem to forget to clock in or out
    Incentivized
    Read full review
    LASSO Software, Inc
    • Some of the page layouts are clunky, especially the crew list page
    • LASSO Crew has a calendar feed that can link to gcal, iCal, etc but it’s very limited and doesn’t reliably update the calendar when the schedule changes.
    • I would like it to push automated clock-in/clock out alerts to my team. I can set these up manually by scheduling messages but it is a very cumbersome process.
    Incentivized
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    Likelihood to Renew
    Connecteam
    Our team like the product and uses it so there is no reason to change. It works, it is easy, saves us time and headaches
    Incentivized
    Read full review
    LASSO Software, Inc
    While there are certainly a few things I'd like to see improvement on, we have no intention of leaving LASSO Crew anytime soon.
    Incentivized
    Read full review
    Usability
    Connecteam
    It's a clean interface that's very intuitive to use
    Incentivized
    Read full review
    LASSO Software, Inc
    The app is perfectly useable, if a bit limited in its functionality. The website, which functions as the "back end" of the app, takes awhile to learn. I carve out at least an hour of training on it for every new supervisor and fully expect to spend the first several weeks they use it to send them little reminders about how and when to do things. I have a few (older) supervisors who just out-and-out refuse to engage with LASSO Crew, but I think that has more to do with their aversion to change than it does the overall usability of the website.
    Incentivized
    Read full review
    Support Rating
    Connecteam
    No answers on this topic
    LASSO Software, Inc
    LASSO Crew takes customer support very seriously. My dedicated account rep responds to any issues directly, usually within one business day. When a crew member has an in-app problem they can't resolve the technical support team responds very quickly to any issue, usually with clear instructions about how to resolve the issue.
    Incentivized
    Read full review
    Implementation Rating
    Connecteam
    It's easy don't stress just do it
    Incentivized
    Read full review
    LASSO Software, Inc
    No answers on this topic
    Alternatives Considered
    Connecteam
    Connecteam is far more robust in terms of features. The pricing is better too
    Incentivized
    Read full review
    LASSO Software, Inc
    We explored using IntelliEvent for crew management but their platform just wasn't as robust and they didn't seem to have timekeeping and payroll partners in place to support the back end. Other than that, I haven't found another platform or software that does what LASSO Crew does, it was built for the event industry, by the event industry, and that focus on audience really shows through.
    Incentivized
    Read full review
    Return on Investment
    Connecteam
    • Before Connecteam I hated "Payroll Mondays" because it took a few hours to do everyone's time and upload it for the accountant. Now it takes maybe 15 mintues to do the entire process. I feel like it is more accurate and definitely less time-consuming - saving me money in the long run.
    • Connecteam has also allowed for quick glance time management to reduce overtime. Having accurate info allowing us to redeploy team members as needed and get other off the clock sooner. Or if we are having OT it is not a surprise - we can plan for it
    • Our accountant has love the reporting and has even recommended it to other small business because it provides all the info needed.
    Incentivized
    Read full review
    LASSO Software, Inc
    • We've had some complaints from crew members that the communications they receive through the LASSO Crew system feel less personal than when we used to handle everything through direct emails and text messages.
    • LASSO Crew branding is super prominent on every communication we send from the platform, I wish they would center the client/employer a bit more and not make the LASSO Crew logo and color scheme the most identifiable thing on the page/email/message.
    Incentivized
    Read full review
    ScreenShots

    Connecteam Screenshots

    Screenshot of the recognition and rewards feature, to boost employee motivationProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot